Front Desk Associate (Dental Experience Required)

MUST HAVE EXPERIENCE IN DENTAL!!!

We are looking to add a full-time Rockstar front desk associate to our team at Lakewood Dental Associates. We are a two dentist private group practice focused on family, cosmetic, and implant dentistry. The office is fully digital, including digital radiographs, intraoral scanning and milling (CEREC). Front desk associates are preferred to know Eaglesoft Software and have a history in treatment planning & scheduling patients in a dental office setting. Providing quality dentistry and a top notch patient experience are our priorities. Check us out on Google Reviews (5 Stars*) to see what our patients are saying about us.

Job Types: Full-time

Pay: $18 - $24 per hour for Front Desk Associate

Benefits:

• Retirement plan/ 3.5% 401(k) match
• Health insurance stipend
• Opportunities for advancement
• Paid Time Off (PTO)

Schedule:

• Monday (7am-4pm)
• Tuesday (7am-4pm)
• Wednesday (7am-4pm)
• Thursday (7am-4pm)

Work Location: 15711 Madison Ave, Lakewood, OH, 44107

Responsibilities:
- Ensure there are no double bookings on the schedule. Call patients for confirmation calls, rescheduling, or canceling appointments as needed. Maximize the schedule to it's fullest capabilities while keeping the flow of the patients moving to avoid long wait times.
- Making patients feel welcome and comfortable, while providing a professional demeanor.
- Managing their own time and the schedule of multiple dentists to ensure everything is completed on time.
- Keeping patient records up to date.
- Being familiar with different insurance plans and policies.
- Answering phone calls, collecting payments, and filing insurance claims correctly.

Requirements:
- Experience in a customer facing role.
- Experience with Eaglesoft , Dexis and Modento is a major part of our office workflow.
- Strong attention to detail and excellent organizational skills
- Excellent communication and interpersonal skills

• **minimum 2 years work experience as a dental front desk associate.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• Are you trained in Eaglesoft software?

Ability to Commute:

• Lakewood, OH 44107 (Required)

Ability to Relocate:

• Lakewood, OH 44107: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $24