What are the responsibilities and job description for the Front Desk Staff position at Lakewood Family Dental?
Front Desk - Lakewood Family Dental
Are you a skilled and compassionate Front Desk Receptionist looking for a stable and fast paced work environment? Do you have a passion for providing top-notch patient care in a friendly and dynamic environment? If so, we have a fantastic opportunity for you to join our dedicated team!
About Us:
At Lakewood Family Dental, we are a thriving and patient-centric dental practice, known for our commitment to excellence in oral healthcare. Our team is driven by a shared mission to deliver exceptional service and create a positive dental experience for every patient. We value constant learning and growth, fostering a collaborative and supportive work environment.
We Describes Our Culture as:
Outcome-oriented -- results-focused with strong performance culture
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Position Overview:
As a Front Desk Receptionist at Lakewood Family Dental, you will play a pivotal role in delivering exceptional dental care and contributing to the success of our practice. You will join a team of dedicated professionals who are committed to providing the best possible patient experience and promoting the practice of dentistry.
Key Responsibilities:
Patient Care: Provide high-quality customer service to patients of all ages, ensuring their needs is being met and they are experiencing the Lakewood Family hospitality as soon as they walk in the door!
Collaboration: Work collaboratively with other dental professionals, including General Dentists, Specialists, and support staff, fostering a positive and supportive team environment.
Professional Development: Continue your growth as a workplace professional by participating in workshops, team building exercises and other trainings to expand your skillsets and knowledge of the industry.
Compliance and Quality: Adhere to all industry regulations, safety protocols, and ethical standards. Ensure the highest level of quality within the workplace.
Patient Education: Educate patients about oral health, treatment options, and preventive measures, empowering them to make informed decisions about their dental care.
Relationship Development: Contribute to the growth and success of the practice by providing excellent patient care and fostering positive patient experiences, leading to increased patient referrals and satisfaction.
Qualifications:
- Front desk, receptionist, or call center experience of 1 year (Required)
- Dental scheduling experience of 1 year with Dentrix (Required)
- Experience working in a professional office setting (Required)
- Reliable transportation
- Strong communication skills and a passion for people
- Ability to work well within a team and collaborate with colleagues effectively
Join Lakewood Family Dental and make a meaningful impact on the lives of our patients while advancing your dental career. Be a part of our mission-driven team and experience the satisfaction of providing exceptional dental care in a supportive and patient-focused environment. Apply now to join our growing and successful practice!
hr@lakewood-familydental.com
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
