What are the responsibilities and job description for the Heavy Duty Tow Truck Operator position at Lakewood Towing and Transport?
Job Summary
We are seeking a dedicated and skilled Heavy Duty Tow Truck Driver to join our team. In this role, you will be responsible for providing roadside assistance and towing services to customers in need. The ideal candidate will possess strong customer service skills, mechanical knowledge, and the ability to operate CDL tow trucks. This position requires a commitment to safety and professionalism while managing potentially stressful situations.
Responsibilities
- Operate tow trucks safely and efficiently to transport vehicles.
- Respond promptly to towing requests and provide roadside assistance.
- Load and unload vehicles using appropriate equipment and techniques.
- Conduct basic automotive diagnostics to assess vehicle issues.
- Maintain accurate records of services rendered and vehicle conditions.
- Communicate effectively with customers, providing clear information about services.
- Manage conflicts with customers calmly and professionally.
- Perform routine maintenance checks on tow trucks to ensure they are in good working condition.
- Adhere to all traffic laws and safety regulations while driving.
Skills
- Valid commercial driving license (CDL) is required.
- Proficient in operating heavy duty tow trucks.
- Strong conflict management skills to handle challenging customer interactions.
- Experience with manual transmission vehicles.
- Excellent customer service skills to ensure a positive experience for clients.
- Ability to perform load unloading tasks safely and efficiently.
- Basic knowledge of automotive diagnostics for identifying vehicle issues.
- Mechanical knowledge to assist with minor repairs or maintenance tasks as needed.
Join our team as a Tow Truck Driver and play a crucial role in helping customers during their time of need while ensuring their safety on the road.
Job Type: Full-time
Pay: From $28.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- On-the-job training
- Paid time off
- Paid training
Schedule:
- Day shift
- On call
- Rotating weekends
Supplemental Pay:
- Commission pay
License/Certification:
- Driver's License (Preferred)
- CDL A (Required)
Ability to Commute:
- Lakewood, WA 98499 (Required)
Ability to Relocate:
- Lakewood, WA 98499: Relocate before starting work (Required)
Work Location: In person
Salary : $28