Product Specialist (Microsoft Identity Manager)

The Product Specialist 5 will be responsible for advising clients on how to use various information technology processes, systems, and techniques to solve business problems or meet company objectives. They analyze, solve or develop an organization's IT systems to ensure they work efficiently. We are looking for someone who has experience in an IT Department or consulting company and who has a broad exposure and background across a range of technology areas in the Developmental Disabilities business domain.

DODD is currently seeking a Product Specialist 5 to provide staff augmentation. Specific worker characteristic requirements are listed below. Work will be performed remotely, and location of work : DODD location (Rhodes Office Tower18th floor, 30 East Broad Street, Columbus, Ohio).

We are seeking a knowledgeable person with combination of expertise in identity management, collaboration platforms, cloud security, customer relationship management, and user account security to meet the complex demands of a modern enterprise IT environment. Key systems like Microsoft Identity Manager (MIM), Forefront Identity Manager (FIM), ensure seamless identity synchronization and automation of access management, while SharePoint enables efficient collaboration and document management across teams. Expertise in Okta is critical for enforcing robust security measures such as Single Sign-On (SSO)and Multi-Factor Authentication (MFA), ensuring secure access to applications across the enterprise. Additionally, knowledge of Salesforce allows for customized CRM solutions, data management, and secure integration with other enterprise systems.

Equally important is experience in IT User Account Security, which safeguards sensitive information by ensuring secure user account setup, maintenance, and deactivation. Expertise in this area allows for the development and enforcement of access control policies, regular security audits, and swift response to incidents, minimizing the risk of unauthorized access and protecting valuable organizational data. By combining these specialized skills in MIM, SharePoint, Okta, Salesforce, and user account security, this role ensures that operations are secure, streamlined, and aligned with organizational goals while meeting regulatory compliance standards.

ESSENTIAL FUNCTIONS :

Responsibilities include, but may not be limited to, the following :

• Serve as a senior technical expert, providing guidance and support to team members and department product teams in successfully learning, adopting, and utilizing IT systems, including MIM, FIM, Okta, SharePoint and Salesforce. Leverage best delivery methodology practices to ensure seamless integration, efficient system usage, and optimized performance.
• Consults with clients to define requirements and recommend enterprise solutions.
• Generate, identify and qualify methods of incorporating technology with the standard industry practices.
• Study technical trends and how to affect this acquired information with the purpose of upgrading the systems.
• Serve as an advisor on industry alternatives, options, perils, and provide data on the advantages against the disadvantages of the same on the business processes and procedures.
• Provides support for ongoing and recurring IT security and financial audits of system.
• Consults with program / project management to develop appropriate technical solutions.

Advise on options, risks, costs vs. benefits, impact on other business processes and system priorities.

Required Qualifications :

Education : Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field required; Master's degree is a plus.

Experience : 3 or more years of experience with Microsoft Identity Manager (MIM) and Forefront Identity Manager (FIM).

Experience : 3 or more years of experience with SharePoint security and administration

Experience : 1 or more years of experience with Salesforce Administration with Security & User Identity Management

Desired Qualifications :

Expertise in identity synchronization, role-based access control, and automation of identity workflows to manage user identities across systems securely.

Skilled in implementing Single Sign-On (SSO),Multi-Factor Authentication (MFA), and integrating Okta with other enterprise systems to enhance security and user access management.

Experience in customizing workflows, managing CRM data, and integrating Salesforce with identity management solutions to provide secure access and improve business processes.

MIM Job creation and automation

SQL & SOQL Script

SharePoint document management / integration with CRM Dynamic

Experience in PowerShell script