Office Manager Shadowing Internship — Summer 2025

Description

Office Manager Shadowing Program at Lalor Family Dental

Internship Dates: May 20 – August 15, 2025

Application Deadline: April 30th

Availability Requirement: Must be available on May 20th for orientation and cannot miss more than 5 days throughout the internship.

About The Internship

Are you a student interested in the business, leadership, or healthcare side of dentistry? The Office Manager Internship at Lalor Family Dental offers a behind-the-scenes look at the operations and leadership that drive a successful dental practice.

Ideal for students pursuing degrees or careers in healthcare administration, business management, or dental support services, this internship provides real-world exposure to patient care coordination, team leadership, and financial operations within a modern, high-performing dental organization.

Program Structure

• Training: Weekly focus areas covering operations, finance, leadership, HR, and patient experience
• Supervision: Direct mentorship from the Office Manager and senior administrative team
  
  

Key Responsibilities

• Office Operations: Observe and participate in front desk activities including scheduling, phone etiquette, and patient check-in/check-out.
• Team Coordination: Learn about team scheduling, reviewing timecards, and tracking attendance and performance metrics.
• Patient Service: Work with the Office Manager during patient interactions, and observe how patient feedback is addressed to enhance service quality.
• HR & Leadership Exposure: Gain insights into coaching sessions, performance evaluations, onboarding, and the recruitment process.
• Financial & Business Strategy: Learn how billing, budgeting, and goal-setting processes support sustainable business growth.
• Metrics Learn how to run reports that measure the practices performed and what key performance indicators are
  
  

Skills You’ll Develop

• Leadership & Team Management: Understand the dynamics of leading and supporting a high-functioning healthcare team.
• Customer Service & Communication: Develop strategies for handling patient feedback with professionalism and empathy.
• Healthcare Administration: Gain hands-on exposure to administrative systems including scheduling, compliance, billing, and reporting.
• Strategic Thinking: Learn how to align business decisions with long-term practice goals using data and feedback.
  
  

Benefits

• Business & Healthcare Experience: Acquire practical knowledge in dental operations that supports careers in healthcare leadership or business.
• Professional Mentorship: Receive personalized guidance and career advice from experienced office leaders.
• Career Development: Build transferable skills in organization, communication, and leadership that will enhance any career path.
  
  

Ideal Candidates

• Students interested in healthcare administration, business, or leadership
• Organized, reliable, and eager to learn in a fast-paced environment
• Strong communicators with a genuine passion for service and teamwork
• Professional in appearance, demeanor, and attitude
  
  

Set yourself apart in your applications and gain a deeper understanding of leadership in the dental field through this immersive and rewarding experience.

Apply today to kickstart your journey into leadership!