Program Manager I

Job Overview
The Program Manager I, will assist the Director of Small Business Development Center in all phases of office management for the SBDC as well as assist in the client in-take process and consulting. The Program Manager, will plan, organize, perform a wide variety of activities to help promote and market the SBDC. The Program Manager I, may also supervise other SBDC staff, student workers, programs, and processes.

Minimum Qualifications

• Associate degree from a regionally accredited college or university
• Experience in program development and planning, office administration and management
• Advanced computer skills in word processing, photocomposition, spreadsheet, graphics, and data management
• Ability to review program expenditures and ensure adherence to budget
• Must be customer-service oriented with superior organizational skills
• Excellent verbal and written communication skills

Essential Job Functions

• Respond to clients and potential clients' inquiries via phone, e-mail or in person and acts as a resource for business and SBDC services related information
• Maintain accurate, consistent and complete client records about consulting sessions using a client management system
• Develop systems for tracking and reporting statistical information
• Maintain liaison between SBDC and Houston SBDC Lead Center regarding reporting, office procedures, etc.
• Prepare monthly reports about counseling, training, program income and activities for the Houston SBDC; design and compose SBDC monthly newsletter
• Maintain accurate records of time, expenses, and mileage; process F3.2 and other forms for hiring staff and making payroll adjustments. Help to maintain and reconcile SBDC financial records/reports
• Work with SBDC Program Director to develop seminars, workshops, and special projects; develop handouts and visual aids for seminars and coordinate the promotion of seminars and programs with media; serve as SBDC host for seminars and programs as needed
• Maintain and update social media platforms
• Oversee program expenditures and ensure adherence to budget; review report of budgets and activities; prepare ad hoc documentation
• Provide guidance to supportive staff and evaluate performance
• Prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation
• Serve as property custodian for the department
• Comply with campus rules and regulations
• Other duties as assigned

Job Type: Full-time

Pay: From $41,304.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $41,304