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Operations Support Specialist - Night Shift, 12 Hour Rotating Shift

Lamb Weston
American Falls, ID Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/16/2025

Title : Operations Support Specialist - Night Shift, 12 Hour Rotating Shift

Location : American Falls, ID

About Lamb Weston

We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000 team members around the world, it's our business to see the possibilities in potatoes and people.

We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.

We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of : Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world!

Join Lamb Weston! We bring the world together with our fries.

Job Description Summary

Lamb Weston is looking for an Operations Support Specialist (OSS) to join our Human Resources team at our potato processing facility in American Falls, Idaho. This role follows a 2-2-3 night shift schedule, working from 7 PM to 7 AM.

As part of a collaborative HR team alongside other OSSs and HR Generalists, you will play a key role in supporting the day-to-day administrative operations.

The position involves frequent customer interaction, so excellent customer service skills and phone etiquette are essential. Strong computer skills, including proficiency in Word, Excel, PowerPoint, and Windows, are required. Experience with systems such as Kronos, Workday, and Indeavor or Dayforce is a plus.

The successful candidate will also be trusted to handle sensitive and confidential information with professionalism.

Job Description

The Operations Support Specialist will be responsible for performing a variety of administrative tasks efficiently during their shift. Key responsibilities include :

  • Coordinating and adjusting hourly employee schedules as needed.
  • Reviewing, entering, and updating data into HR and payroll systems.
  • Processing payroll information and ensuring accuracy.
  • Communicating employee schedules and managing overtime assignments.
  • Handling incoming phone calls and routing them appropriately.
  • Interacting professionally and respectfully with employees.
  • Signing in visitors and providing necessary information.
  • Maintaining and updating employee files and records.
  • Compiling and preparing HR-related reports and data.
  • Assisting with additional tasks as assigned by HR leadership or team members.

Basic & Preferred Qualifications

  • Proficiency in Word, Excel, Outlook are required
  • Experience with, Workday, Kronos, Indeavor or Dayforce, and other in-house HR systems preferred
  • Strong customer service skills and the ability to communicate effectively required
  • Ability to handle multiple tasks and manage high-pressure situations required
  • Strong problem-solving and organizational skills required
  • Previous office or HR-related experience is highly preferred
  • Must be able to work the 2-2-3 night shift schedule from 7 PM to 7 AM, including weekends.
  • Requirements for Thriving at Lamb Weston :

    To thrive at Lamb Weston, we look for individuals who are aligned with our core values :

  • Integrity : Act with honesty, transparency, and accountability in all your actions, maintaining trust within the team and with our partners.
  • Teamwork : Collaborate with others, support your colleagues, and contribute to a positive team environment where everyone's strengths are valued.
  • Inclusion : Foster a culture of respect and inclusivity, embracing diverse perspectives and ensuring everyone feels valued and empowered.
  • Drive for Results : Demonstrate a commitment to achieving goals and delivering high-quality outcomes, with a focus on continuous improvement.
  • Empowerment : Take initiative, make decisions, and encourage others to do the same, driving success through accountability and ownership.
  • By embracing these values, you will help further Lamb Weston's mission to nourish and enrich the world, while growing both personally and professionally.

    Industry-Competitive Benefits

    Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include :

  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services - mental health and other concierge type services
  • Benefits may vary based on location, job role / level, job status, and / or the terms of any applicable collective bargaining agreements.

    Job Requisition ID : Req-256834

    Time Type : Full time

    Anticipated Close Date : 04 / 15 / 2025

    In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is : $40,220.00 - $60,340.00

    Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

    Salary : $40,220 - $60,340

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