What are the responsibilities and job description for the SCHOOL BUS OFFICE ASSISTANT WAUSAU position at Lamers Bus Lines, Inc.?
Lamers Bus Lines is now hiring a school bus office assistant for its Wausau/Rothschild Terminal. This position will answer phones, assist parents and customers, and communicate with drivers using phone, email, and two-way radio. Basic computer skills are needed. Great personality and customer service skills are also required. Monday – Friday schedule, five (5) hours daily, 25 hours weekly. Additional hours may be available, particularly if a CDL is obtained and willing to drive route/charter assignments.
Job duties:
- Answer incoming calls and emails. Handle if able to, or direct to correct department.
- Communicate with drivers daily. Provide route and charter information and maintain a good relationship with drivers.
- Check in and assist drivers throughout the day. Relay messages to drivers and handle concerns.
Requirements:
- Operate the telephone and computer systems. Respond to customer needs and provide necessary assistance or direct the caller to the appropriate department. A polite, professional voice is important, along with a good work ethic.
- Daily usage of computer, keyboard and printer is required.
About Lamers Bus Lines
Lamers Bus Lines is a family-focused company that takes pride in being a part of the community. Lamers was founded in 1944 and offers employees longevity and stability. Together we work to make sure our passengers enjoy safe and worry-free transportation every time they step on board one of our buses. Lamers Bus Lines is an EOE/AA employer.
