What are the responsibilities and job description for the Solutions Architect (Greater San Antonio Area - onsite) position at Élan Partners?
Title : Solutions Architect (Greater San Antonio Area - onsite)
Direct Hire Opportunity
No Sponsorship
Onsite
Our client is seeking to add a Solutions Architect to manage enterprise client relationships, oversee the deployment of new and existing environments, provide expert support, and resolve complex technical queries. If you have a strong technical acumen and excellent communication skills, capable of delivering innovative solutions and ensuring client satisfaction, this could be the role for you!
Responsibilities :
- Serve as the primary point of contact for enterprise clients, building and maintaining strong relationships to understand their business goals and technical requirements.
- Collaborate with stakeholders to ensure alignment of solutions with business objectives.
- Act as a trusted advisor to enterprise clients, providing strategic guidance and proactive support.
- Plan, coordinate, manage, and support the deployment of new and existing enterprise environments.
- Ensure that implementations are completed on time, within scope, and meet client expectations.
- Work cross-functionally with internal teams, including engineering and product, to deliver seamless solutions.
- Provide advanced technical support to enterprise clients, resolving complex technical issues in their environments.
- Conduct root cause analysis for recurring problems and implement long-term solutions.
- Document and communicate resolutions and best practices to enhance team knowledge and efficiency.
Requirements :
Comprehensive Benefits Included
