Demo

Breakfast Attendant

Lancaster Arts Hotel
Lancaster, PA Part Time
POSTED ON 12/14/2024
AVAILABLE BEFORE 2/5/2025

SUMMARY OF ROLE:

The Breakfast Attendant is often the first friendly face a guest encounters in the morning. Guests appreciate attentive and efficient service while also having access to a source of information about the hotel and the surrounding area. Ensuring a happy and welcoming experience while providing the highest level of service for every guest is the number one goal of the Breakfast Attendant.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

 Prepare and display food items as needed each day (i.e. coffee and other beverage items, hot buffet items, fruits, pastries, cereals, spreads, etc.)

 Safely operate and maintain kitchen equipment

 Maintain interaction with staff and guests to ensure guest satisfaction

 Prepare and serve food using safe food handling and storage guidelines

 Appropriately package any food items to be used the following day

 Inventory food and beverages supplies as needed each day

 Maintain cleanliness of any food and/or pantry equipment, deep cleaning as directed

 Setup and breakdown breakfast area in conjunction with scheduled events

 Maintain cleanliness of guest seating area for the duration of the breakfast period

 Expediently remove trash from receptacles as needed

 Respond to guest complaints, special requests and take action to ensure guest satisfaction

 Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

 Communicate any maintenance issues according to appropriate procedure

 May regularly assist with other projects

 Additional duties and responsibilities as assigned by management

KNOWLEDGE,SKILLS& ABILITIES

Knowledge of food service and sanitation is preferred

Accuracy and speed for executing assigned tasks and job responsibilities

Ability to work a variety of days, including weekends and holidays

Exceptional customer service skills.

Ability to exercise good judgment and self-control

Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication

Must demonstrate enthusiasm, trustworthiness, personal integrity and honesty

Must be detailed oriented, able to plan, prioritize, multi-task and meet job responsibilities in a fast-paced environment

Demonstrated ability to operate safely in the workplace

QUALIFICATIONS

High school diploma or equivalent is preferred

Experience in food service is preferred

Ability to read, write, speak and understand English

PHYSICAL REQUIREMENTS

Include but are not limited to: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to lift, carry, pull and push items up to 25 pounds

Able to hear and speak to employees and guest in person and/or by phone

Able to bend, stoop, climb, stretch to reach, push, stand for long periods of time, sit, kneel and twist

Able to see and read on computer screen and paper

Able to use hands and fingers to operate tools andequipmentAbility to work in a constant state of alertness and safe manner

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 12 – 18 per week

Benefits:

  • Paid time off

Shift:

  • Morning shift

Work Location: In person

Salary : $16

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