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Full-time Customer Service Representative PaTTAN

Lancaster-Lebanon Intermediate Unit 13
Lancaster, PA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025

Position Type :

Non-instructional Support Staff / Customer Service Rep

Date Posted : 11 / 5 / 2024

Location :

PA TRAINING / TECH ASST NETWORK (PATTAN)-HARRISBURG

Date Available : 11 / 05 / 2024

Status : Full-time

Schedule : 8.00 Hours / Day (7 : 30 am-4 : 00 pm) Monday-Friday 260 Days / Year

Minimum Salary : $21.28

PURPOSE OF POSITION :

Responsible for coordinating statewide and regional workshops / meetings, including teleconferences and videoconferences, as well as providing support to educational consultants.

KNOWLEDGE & SKILL REQUIREMENTS :

A high school diploma or equivalent and a minimum of 2 years relevant experience is required. Must possess the following skills-

  • Organization
  • Tact and diplomacy
  • Effective written and verbal communication, including public relations skills
  • Excellent phone skills
  • Ability to handle confidential information
  • Able to work under pressure and meet daily production demands in a timely manner
  • Interpersonal skills
  • Decision making
  • Strong computer and software knowledge

Office Suites (i.e., Microsoft, Google)

  • Databases and Spreadsheet Applications
  • Registration management system
  • Self-directed
  • Good time management and flexibility
  • Able to implement new ideas and methods
  • Ability to multitask and manage stress in a fast paced environment
  • Ability to work under minimum supervision
  • Ability to lock and unlock doors
  • Ability to access keyboard and phone system, vocal output required
  • Attachment(s) :
  • PaTTAN CSR
  • Salary : $21

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