What are the responsibilities and job description for the Bar/Restaurant Supervisor/Bartender position at Lancaster Sports Bar?
We are seeking a dedicated and responsbiel individual to join our team as a Bar/Restaurant Supervior & Bartender. In this dual-role positionm you will be responsible for overseeing the daily operaions of the bar and restuaruant while also serving as a bartender. The ideal candiate is a strong leader, thrives in a fast paced environment, and has excellent customer service skills.
Key Responsibilities
Bartending Duties:
- Provide exceptional service by preparing and serving beverages to customers
- Maintain clealiness and organization of the bar area, including stocking supplies and ensuring compliance with health and safety regulations
- Accurately handle cash, credit cards, and tabs, and maintain up-to-date knowledge of the menu
- Engage with customers to create a welcoming and enjoyable atmosphere
- Ensure proper inventory of liquor, beer, and wine, including orderin and rotating stock
- Check identification to verify legal drinking age
Supervisory Duties:
- Staff Management: Oversee the front-of house team during shifts, ensuring staff are performing theri duties, roviding supports as needed, and managing employee scheduling
- Training & Development: Train and mentor bartenders, servers, and other staff members on company policies, customer service standards, and procedures.
- Customer Satisfaction: Act as the point of contact for any customer complains or issues, resolving problems quickly and ensuring guests satisfaction
- Event Coordination: Oversee the management of private events, including ensuring proper stafffing, service, and setup for events
- Operational Management: Monitor bar and restaruant operations to ensure a smoooth flow of service. Address any oprational challenges and enforce company policies
-Compliance: Ensure that all licensing, health, and safety regulations are followed
- Sales & Reporting: Assist with sales tracking, shift reports, and inventory management to ensure accurate financial reporting.
- POS Management: Oversee and ensure the proper functioning of the POS (Toast, HarborTouch and Clover) system, resolving any technical isues and ensuring that staff are trained on how to use it
-Communication: Facilitate communication between the kitchen, bar, and wait staff to ensure a seamless guest experience
- Venue Setup: Ensure that the restaurant and bar set up properly each day for service, including table arrangements, POS setup, TV lineup, and necessary supplies
Requirements
- Experience: 2 years in bartending and 1 year in a supervisory role within a bar or restaurant setting
- Strong leadership and team management skills
- Excellent interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Knowledge of health, safety, and alcohol regulations
- Ability to work flexible hours, including nights, weekends as required and holidays.
Preferred Skills
- Experience coordinating private events and managing bookings
- Knowledge of inventory management and ordering processes
- Familiarity with POS systems and bar/restaurant operations
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift and move up to 50lbs
Join our team and be part of an exciting environment where your skills can shine!
Job Type: Full-time
Pay: $12.00 - $25.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $12 - $25