What are the responsibilities and job description for the Complaint Investigations Tech position at LanceSoft Inc?
Title : Complaint Investigations Tech
Location : Alameda, CA 94502
Duration : 6 months from start date with possible extensions
Description :
- Responsible for implementing and maintaining the effectiveness of the quality system.
- Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment.
- Summarize and record all test data and maintain proper documentation of all lab work.
- Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.
- Support company goal for timeliness of complaint investigations and closures.
- Knowledge of regulations and standards affecting IVD?s and Biologics.
- Must have good written and oral communications skills.
- Must possess good laboratory practices, including handling of chemicals and biohazardous material.
