What are the responsibilities and job description for the Jr. Operational Excellence Associate position at LanceSoft, Inc.?
Job Title: Jr. Operational Excellence Associate
Location: Portsmouth, NH – 03801
Duration: 2 Months, 20 days (Till year end)
100% on-site
Job Description Summary:
Job Description* (Key Accountabilities):
Education:
Degree (required)*: BA/BS in Business Analytics, Operations Management, Engineering, or related field.
Work Experience:
Entry Level - 0-4 years
Competencies & Behaviors:
Agility*
Business Acumen*
Collaboration*
Customer Focus*
Driving Results*
Leadership*
Skills
Location: Portsmouth, NH – 03801
Duration: 2 Months, 20 days (Till year end)
100% on-site
Job Description Summary:
- The Junior Operational Excellence Associate is a proactive and detail-oriented incumbent, critical to the successful execution of our continuous improvement initiatives, who will provide support by creating digital performance boards for different functional areas and assisting in other processes such as the LBMS Certification process. The Jr. OE Associate possesses strong organizational skills, technical proficiency, and the ability to collaborate with various stakeholders to deliver high-quality outputs.
Job Description* (Key Accountabilities):
- Digital Performance Boards: Design and develop digital performance boards for various functions on-site, using tools such as Fabriq, Power BI, Excel, or other relevant platforms.
- Collaborate with the rest of OE team and other team leads and department heads to understand their reporting needs and ensure accurate representation of key performance indicators (KPIs).
- Regularly update performance boards to reflect real-time data and improvements.
- Troubleshoot and improve the functionality of the performance boards as needed.
- Support with LBMS certification process for students who complete training programs.
- Data Management and Reporting: Assist in collecting and consolidating data for various projects related to operational excellence.
- Generate reports and presentations to support continuous improvement activities and initiatives.
- Continuous Improvement Support: Provide support to the Operational Excellence team on various projects, including documenting processes and supporting improvement initiatives.
- Help identify areas for improvement in internal processes and recommend solutions.
- Collaboration and Communication: Work closely with cross-functional teams to gather relevant information and ensure consistency in reporting.
- Effectively communicate progress and updates to stakeholders.
- Perform other duties as assigned
Education:
Degree (required)*: BA/BS in Business Analytics, Operations Management, Engineering, or related field.
Work Experience:
Entry Level - 0-4 years
Competencies & Behaviors:
Agility*
- Challenges the status quo and looks for opportunities to make improvements in his/her area of the business and beyond
- Embraces new initiatives and drives successful implementation in his/her area
- Adapts thinking and behavior to support change
- Takes personal responsibility for promoting change in his/her area
Business Acumen*
- Uses knowledge of his/her business area and related areas to make correct and timely decisions
- Uses knowledge of his/her own business area and related areas to identify and develop operational/financial improvements.
Collaboration*
- Works in partnership as an active members of his/her team and cross-functional working groups
- Generously shares information and knowledge with others across teams and functions
- Actively seeks out and shares different perspectives from a broad network and implements alternative approaches
- Champions and role models the values of diversity and inclusion through everyday interactions in groups or 1:1s
Customer Focus*
- Proactively seeks to understand internal/external customer and market needs
- Develops insights that can be used to enhance customer satisfaction or other metrics
- Identifies when company and customer interests may not align and seeks effective solutions to resolve or escalate
- Manages internal and external customer relations professionally and effectively
- Uses systematic approaches to ensure customer key metrics are tracked and analyzed for continuous improvement
Driving Results*
- Establishes and consistently delivers on KPIs and challenging goals for him/herself (and team)
- Proactively shares credit for successes
- Helps peers (and team) overcome performance obstacles and challenges
- Ensures delivery excellence for own goals and those of his/her team
- Regularly solicits, assesses and addresses feedback
- Appropriately prioritizes multiple demands and leads defined work to successful conclusion on time
Leadership*
- Supports others in taking responsibility for a safe and sustainable environment
- Takes personal accountability for outcomes resulting from choices and behaviors of self and team
- Seeks and provides feedback to their team to support professional development
- Takes personal accountability for defining and implementing his/her own development and supports others to do the same
- Creates a positive work environment for his/her team and demonstrates high integrity
- Ensures clear and direct 2-way communication within his/her team and other organizations
Skills
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Experience with Power BI, Tableau, or other data visualization tools is a plus.
- Basic understanding of continuous improvement methodologies (Lean, Six Sigma, etc.) preferred.
- Strong organizational skills with attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Excellent communication skills, both written and verbal.
- Eager to learn and develop within the field of Operational Excellence.
- Team player with a collaborative mindset.
- Self-motivated with a proactive approach to problem-solving.
Salary : $37 - $62
