Demo

Claims Assistant

LanceSoft
Jacksonville, FL Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

This position is responsible for providing customer service and support to the Claims Organization.

Job Duties & Essential Functions :

  • Models' ethical behavior and execute job responsibilities in accordance with company's core values, ethics, and information protection policies.
  • Provides claims and litigation related support to the Claims Organization and its special handling units.
  • Provides Customer Service to various internal and external business partners.
  • Conducts research and data input utilizing the appropriate claim systems.
  • Acts as a liaison to other business support units to assist with Customer claim-related requests.
  • Performs tasks, projects and training as assigned.
  • Provides cross-functional team support as needed, to include the execution of the business unit
  • catastrophe plan.

Knowledge, Skills, & Abilities :

  • Proficient in Microsoft Word, Excel, Outlook and Internet based programs.
  • Experience utilizing network folders / drives for compilation of documents.
  • Experience with imaging related applications.
  • Multi-task in a fast-paced environment.
  • Identify discrepancies, accuracy and attention to detail.
  • Communicate effectively and professionally, in written and verbal form.
  • Organize and coordinate assignments in a prioritized manner.
  • Work independently and efficiently.
  • Relevant Experience :

  • 1 or more years of customer service, insurance related, clerical or administrative experience.
  • Education Requirements :

  • High School Diploma | GED
  • Preferred Experience / Education :

  • Associate degree
  • Two (2) or more years of customer service, insurance related, clerical or administrative experience.
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