Demo

Data Modernization Program Manager

LanceSoft
Boston, MA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/9/2025

Enter Job Description...

  • Work closely with partners at client agencies to understand their goals and pain points with data
  • Develop a comprehensive understanding of EOHHS's Data Strategy, inclusive of knowing the purpose of applicable technologies. The candidate must be able to articulate the strategy in conversations with agency stakeholders and peer IT groups
  • Working with department leadership and relevant technical resources, form a combined understanding of Secretariat, Agency, and Department goals and break them down into applicable tasks
  • Break down tasks and outcomes to generate work plans and timelines to communicate to peer team members and agency customers
  • Execute necessary process and administrative tasks to enable department activities, such as initiating onboarding of new team members, submitting intake forms and license requests, following up on tickets with IT service teams, and facilitating team meetings
  • Generate status reports and summaries of Risks and Issues for the applicable Data Modernization workstreams, proactively raising issues to leadership
  • Coordinate with relevant peer groups such as the Technology Office and Security Office to ensure dependencies are met and applicable documentation is provided
  • Review deliverables from contracted service vendors to ensure they align with contracted expectations
  • Facilitate check-ins and stand-ups for relevant program staff

QUALIFICATIONS : (Special skill sets, Certifications and specific experience)

  • Previous experience supporting or participating in data teams, such as data integration, data warehousing, analytics or reporting
  • Previous experience at a health or human services entity, such a health insurance payer, health care provider, social services provider, or benefits administration
  • Strong problem-solving, with demonstrated expertise in identifying, scoping, breaking down, and resolving complex problems through structured processes
  • Demonstrated understanding of project management principles and practices coupled with the ability to coordinate numerous projects simultaneously to successful completion
  • An understanding of the service offerings of a major public cloud services provider, such as Amazon Web Services or Microsoft Azure
  • The ability to navigate a bureaucratic environment that makes use of matrixed support teams. Willingness to build an understanding of legacy processes and fill out necessary tickets and collateral to initiate internal processes
  • Strong relationship building capabilities with a strong customer service orientation and the ability to understand customer needs
  • Skilled communicator and presenter, able to effectively communicate new concepts to a diverse and varied audience
  • EDUCATION AND EXPERIENCE :

  • Minimum (3) three years of experience in a project or program management role, managing programs from conceptualization through delivery
  • Minimum (5) five years of experience in an IT or Analytics role
  • Proficiency with MS Office applications including Excel, Word, Visio, Outlook, and PowerPoint
  • Skilled communicator who is able to translate between technical and business resources and concepts

    EEO Employer

    LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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