What are the responsibilities and job description for the Project Manager - Professional Services position at Lancope?
Lancope is looking to add a Project Manager to our Professional Services team! At Lancope you will be part of an industry leading team that creates and delivers leading-edge cyber security technologies that directly impact our clients.
Primary Responsibilities
- Primary point-of-contact within Professional Services, for all project related activities. Ultimately responsible for ensuring a successful implementation at the customer's site.
- Act as liaison between sales team and service team to ensure success with projects and service delivery
- Resource Management: Coordinate activities of the Lancope project team and customer from project inception through successful completion.
- Integration Management: Devise initial project plan, monitor the execution of various activities, and coordinate any changes.
- Cost Management: Manage and track project budget, utilization, and other project-related costs.
- Time Management: Manage and track resource scheduling, and project time utilization
- Scope Management: Manage changes to project scope, through a formal change management policy
- Project Communication: Track progress and report status internally and to clients throughout the project life cycles.
- Risk Management: Identify, analyze, and respond to project risks, as they occur.
- Quality Management: Lead quality acceptance activities, for each of the project milestones
- Coordinate transition from Professional Services to on-going Support, at the completion of the project
Required Skills/Experience
- Ability to maintain excellent colleague and customer relationships.
- Experience managing Full Life Cycle Solution Delivery projects.
- Familiarity with Risk Management and Quality management.
- Experience anticipating problems and initiating corrective action
- Excellent written and verbal communication skills.
- At least 3 years experience in a team-leading/project manager role with direct responsibility for managing the activities (task assignments, budgets, schedules, etc.) and successful outcomes of customer related systems implementations.
- Prior experience should include some security, network, and technical skills such as, systems integration, software quality assurance, product development or similar.
- Familiarity with the security and network industry is a big plus.
- Bachelors degree required/Masters preferred
- Willingness to travel, approximately 50%