What are the responsibilities and job description for the Online Reservationist (Entry Level) position at Land N Sea Travels?
Online Reservationist Travel Services : Our Agency is a premier travel service that specializes in crafting personalized travel experiences for clients around the globe. We are committed to delivering outstanding customer service and creating unforgettable trips for our diverse clientele. Responsibilities : Assist clients in choosing the ideal cruise based on their preferences and budget. Make accurate cruise reservations while adhering to client specifications. Work with cruise lines to confirm availability, cabin types, and special requests. Customer Service : Engage with clients via phone, email, and chat to understand their travel preferences and needs. Provide personalized recommendations on destinations, accommodations, transportation, and activities. Address inquiries, concerns, and complaints in a professional and timely manner. Booking and Scheduling : Arrange reservations for flights, hotels, rental cars, tours, and other travel services based on client needs. Ensure all bookings align with clients' schedules and budgets. Confirm bookings and provide clients with detailed itineraries. Destination Knowledge : Stay informed on travel trends, visa requirements, and safety information for various destinations. Offer expert insights and suggestions for travel experiences that match clients' interests. Administrative Tasks : Keep accurate records of bookings, payments, and client communications. Process payments and manage invoicing as needed. Benefits : Remote work with flexible hours for a better work-life balance. Opportunities for professional growth and training in the travel industry. Access to exclusive travel discounts and perks. A collaborative, supportive team environment. Basic Qualifications : Experience in customer service or the travel industry. Strong communication skills, with fluency in English (additional languages are an asset). Excellent problem-solving skills and attention to detail. Ability to work both independently and as part of a team, with a customer-centric approach. Join Our Agency and help make travel dreams a reality by providing outstanding service to our valued clients! This is a !099 business opportunity Powered by JazzHR