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Operations Support Specialist

Land O'Lakes Inc.
Ames, IA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/29/2025

Operations Support Specialist Job Title : Operation Support Specialist Hours : Monday - Friday, 8am - 4pm. Hours will vary during peak seasons. Hybrid Office Role : After probation period, in office work days are Tuesdays and Thursday. Remote work days are Monday, Wednesday, and Fridays. Pay : $22.50 - $26.50 per hour. Job Description : Operations Support - 60% Track and maintain terminal leases and other contracts. Process Ariba (accounts payable) entries as needed by terminals and logistics. Maintain and track terminal registrations. Develop and maintain asset depreciation schedules. Dispatching (overflow / seasonal business) Prepare monthly P&L reports for terminals, TEX and the Amchlor portfolio. Maintain and organize file management systems for maintenance, inspection and asset files. Barge LogisticsSupport - 10% Barge freight market pricing trend and analysis. Requires barge line relationships, negotiations and management of all freight. Maintain barge freight database to monitor in-transit movements and communicate internal / external accordingly. Work closely with accounting on payable / receivable information. Report river conditions, business interruptions and all other pertinent market information. Ocean freight market pricing trend and analysis. Manage all aspects of vessel import including price negotiations, operations and communications with all parties.Work closely with stevedores / surveyors / barge lines, agent and US customs broker to efficiently offload cargoes. Develop and maintain river terminal economics, and logistics management. Requires terminal relationship management, through / put service agreements and price negotiations. Develop and maintain terminal database. Manage all barge / terminal operations for unloads and direct transfers to truck and / or railcars. Will require coordination and communication with TEX, customers and railroads Rail freight economics and logistics tracking - 30%

  • Rail freight and market pricing trend and analysis. Track all agreements. Maintain relationships / communications with all railway companies for direct interface. May negotiate freight rates with all railroads for WU terminals, owners, etc.
  • Communicate with vendors, WU employees and customers to streamline flow of operational information. Requires coordination of rail shipments, transit and receiver unload. Maintain and communicate in-transit with all parties.
  • Track WU leased rail equipment for optimal asset utilization and financial performance.
  • Report all railroad conditions, service interruptions and all other pertinent market information. Provide support for logistics needs of the business unit
  • Requires communication with Procurement and Sales to better optimize value chains to end users. Required Qualifications : Experience and Education
  • Associate Degree in relevant field of study or equivalent work experience, Bachelor's degree preferred.
  • Relevant work experience in technical or functional area, prefer experience in freight logistics management or supply chain. Customer relations background a plus.
  • Previous experience supporting multiple business groups, ability to multitask several projects occurring at the same time.
  • Advanced computer skills, including abilities in Microsoft Word, PowerPoint, Outlook and Excel. Competencies & Other Skills : Organizational Support - Prioritizes and plans work activities; Aligns work with strategic goals and organizational values; Follows policies and procedures; Ability to work independently and completes administrative tasks correctly and in a timely manner; Includes appropriate people in decision-making process and must be willing to make timely decisions; Contributes to building a positive team spirit; Follows instructions and responds to management direction; Commits to long hours of work when necessary to reach goals; Ability to interact within a team environment with a positive and willing attitude . Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs for service and assistance; Identifies and resolves problems and complaints in a timely manner; Works well in group problem solving situations; Able to deal with frequent delays or unexpected events; Meets commitments; Treats others with respect and consideration. Interpersonal Skills - Uses time efficiently; Able to handle multiple tasks simultaneously; Maintains a proactive management attitude and positive thinking; Reacts well under pressure and k eeps emotions under control; Accepts responsibility for own actions; Communicates effectively with other employees, customers, sales reps, vendors and staff in a professional manner; Demonstrates attention to detail with accuracy and thoroughness; Is consistently at work and on time; Adapts positively to changes in the work environment. Language Skills - Ability to read, analyze and interpret written documents and information, general business periodicals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Speaks clearly and listens to get clarification. Computer Skills - To perform this job successfully, an individual must have basic computer software understanding for accurate data entry and reporting; Experience in Microsoft Excel, Microsoft Word, and various communication and organizational skills are essential. Mathematical Skills - Ability to apply concepts of basic math and algebra and calculate figures and amounts such as discounts, interest, proportions, percentages, and volume. Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands - While performing the duties of this Job, the employee is regularly required to use hands and fingers, and talk and hear, spending most of the workday on the telephone. The employee is required to sit, sometimes for long periods of time, and reach with hands and arms. The employee is occasionally required to stand and walk. Must be able to tolerate and endure longer working hours when required during peak busy seasons, may take support calls in evenings / weekends, and maintain alertness under stressful conditions. Work Environment - Normal office environment. The noise level in the work environment is low . About Land O'Lakes, Inc. Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k). Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M / F / Vets / Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy. Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

Salary : $23 - $27

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