What are the responsibilities and job description for the Outlet Store Manager position at LAND OF LINCOLN GOODWILL INDUSTRIES INC?
Job Details
ESSENTIAL JOB DUTIES
Under the direction of the Director of Warehouse and Salvage, th Outlet Store Manager manages all aspects of the Warehouse Special Operations team and the Outlet Store operations including safety and loss control. The Outlet Store Manager is expected to successfully deliver financial performance, develop and supervise employees, and implement best practices to enhance the operations of the store.
- Oversee store’s operation; direct activities of store personnel including volunteers, ensure that all sales transactions are reported accurately
- Train, coach and provide feedback to help staff strengthen and develop skills
- Ensure store staff follows policies and procedures
- Actively recruit, hire and schedule staff, conduct performance evaluations, administer discipline, document and communicate performance and behavioral concerns
- Evaluate the efficiency and productivity of staff by establishing performance standards and objectives
- Oversee tasks related to the appearance, cleanliness and presentation of the outlet store, production area, building exterior and parking lot
- Assist in managing the maintenance of equipment, machinery and facilities
- Oversee safety and loss prevention programs, handle loss control concerns, and ensure the operation of security and safety systems
- Assist in developing business plan, manage store’s expenses and oversee budget
- Maximize the store’s financial performance and achieve desired results; drive operational improvements
- Maintain quality control in Outlet store
- Communicate and document progress, concerns and problems to the Director of Warehouse & Salvage
- Coordinate shipments to designated retail stores to ensure that donated goods arrive in a timely manner
- Communicate the organization’s mission, vision, values and promote diversity
- Establish work schedules, monitor and track employee attendance
- Create production schedules to meet department goals
- Perform bank deposits and related duties
- Prepare and distribute required reports
- Demonstrate leadership and positive role modeling for staff
- Participate in required training
- Effectively manage time and monitor staff time to ensure that work is completed
REQUIREMENTS
- High school diploma or equivalent
- Three years warehouse and/or retail experience with a minimum of one year management experience
- Understanding of profit and loss, sales and/or cost management
- Demonstrating basic knowledge of Microsoft Office products including Word, PowerPoint, Outlook, and Excel; and the ability to utilize other software such as payroll
- CPR/First Aid certification or ability to obtain certification within six months of employment
- Valid drivers license, safe driving record, proof of insurance and reliable transportation
- Certification as a forklift operator or ability to obtain certification within 6 months
- Ability to be consistently at work and on time on scheduled work days
- Ability to communicate effectively through verbal and written messages
- Ability to complete tasks on time or communicate issues / problems with the appropriate person
- Interacting with people in a manner which enhances their dignity, privacy and confidentiality
- Demonstrating sensitivity and the ability to communicate with a diverse population
At Land of Lincoln Goodwill, we offer a variety of benefits to our employees. For more information on what LLGI offers, please click on this link: http://llgi.org/careers/benefits/ . Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. All positions offered are subject to a pre-employment drug screen and criminal background check.
Apply today. Our Goodwill team is waiting for YOU!
Salary : $44,000 - $56,000
