What are the responsibilities and job description for the Assistant Store Manager Chatham position at Land of Lincoln Goodwill Industries?
Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.
Job Title: Assistant Store Manager
Department: Retail operations
Reports To: General Manager
Classification: Non-Exempt
EEO-1 Category: Sales Worker
Safety Sensitive: Yes
Position type: Full time
Job Summary
The Assistant Store Manager works in collaboration with the Store Manager to manage all aspects of the store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. The person in this role conducts themselves with honesty and integrity, ensuring that all business activities are transparent and ethical. The Assistant Store Manager position is considered a developmental role with the goal being to advance to a Manager position.
Essential Job Duties
- Oversee store operations in the Store Managers absence
- Direct activities of store employees and volunteers to ensure that sales transactions and donated goods are processed and reported accurately
- Communicate the organizations mission, vision, and values and promote diversity
- Train, coach, and provide feedback to help staff strengthen and develop skills
- Ensure store staff follows policies and procedures
- Assist the Store Manager in recruiting, hiring, onboarding, training, scheduling, coaching, documenting, and communicating staff performance and behavioral issues
- Demonstrate leadership and positive role modeling for retail staff
- Report loss control concerns to the Store Manager in a timely manner
- Effectively manage time and monitor retail staff time to ensure that work is completed
- Assume responsibility and accountability for the completion of job duties
- Ensure the proper maintenance and care of equipment, machinery, and facilities
- Follow general housekeeping standards and maintain a clean and organized sales floor
- Work in collaboration with the Store Manager in developing and managing the stores budget
- Assist the Store Manager to maximize the stores financial performance and to achieve desired results
- Maintain quality control in retail operations
- Contribute to team success by involving others in work processes, decisions and actions
- Perform bank deposits and related cash-handling duties
- Fill in for store staff as needed
- Travel to locations within the LLGI territory to support the organization's needs
- Perform other tasks as assigned
Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.
Job Title: Assistant Store Manager
Department: Retail operations
Reports To: General Manager
Classification: Non-Exempt
EEO-1 Category: Sales Worker
Safety Sensitive: Yes
Position type: Full time
Job Summary
The Assistant Store Manager works in collaboration with the Store Manager to manage all aspects of the store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. The person in this role conducts themselves with honesty and integrity, ensuring that all business activities are transparent and ethical. The Assistant Store Manager position is considered a developmental role with the goal being to advance to a Manager position.
Essential Job Duties
- Oversee store operations in the Store Managers absence
- Direct activities of store employees and volunteers to ensure that sales transactions and donated goods are processed and reported accurately
- Communicate the organizations mission, vision, and values and promote diversity
- Train, coach, and provide feedback to help staff strengthen and develop skills
- Ensure store staff follows policies and procedures
- Assist the Store Manager in recruiting, hiring, onboarding, training, scheduling, coaching, documenting, and communicating staff performance and behavioral issues
- Demonstrate leadership and positive role modeling for retail staff
- Report loss control concerns to the Store Manager in a timely manner
- Effectively manage time and monitor retail staff time to ensure that work is completed
- Assume responsibility and accountability for the completion of job duties
- Ensure the proper maintenance and care of equipment, machinery, and facilities
- Follow general housekeeping standards and maintain a clean and organized sales floor
- Work in collaboration with the Store Manager in developing and managing the stores budget
- Assist the Store Manager to maximize the stores financial performance and to achieve desired results
- Maintain quality control in retail operations
- Contribute to team success by involving others in work processes, decisions and actions
- Perform bank deposits and related cash-handling duties
- Fill in for store staff as needed
- Travel to locations within the LLGI territory to support the organization's needs
- Perform other tasks as assigned
