What are the responsibilities and job description for the Material Associate position at Land of Lincoln Goodwill?
Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.
Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.
Job Title: Material Associate
Department: Retail Operations/ Warehouse and Salvage
Reports To: Outlet Store Manager
Classification: Non-Exempt
EEO-1 Category: First/mid-level officials and managers
Safety Sensitive: No
Supervises: N/A
Job Summary
A member of the Outlet Store team who takes direction from the Outlet Store manager in performing the day-to-day activities of the Outlet Store operations. Stocks merchandise and performs cash register transactions, required to be customer focused, operate with minimum supervision and understand business demands. Performs processing functions from donated textile / hard goods, ensuring quality textile/wares are provided to LLGI retail stores.
Essential Job Duties
- Expedite the flow of materials between the processing, storage, dock areas and salvage
- Ensure security and loss prevention for each item by following procedures
- Stay abreast of position-related knowledge including brand names
- Maintain clean and organized work area, assist with trash and salvage removal
- Monitor and recognize security, loss prevention and safety risks and assist in their prevention
- Participate in required training
- Contribute to team success by involving others in work processes, decisions and actions
- Performs all cash register transactions accurately
- Maintain outlet store stock level and cash register according to standard
- Follow general housekeeping standards
- Understand and achieve quotas to meet sales goals
- Follow outlet store procedures, ensure high quality output and take actions to correct quality problems
- Effectively manage time to ensure that work is completed efficiently
- Assume responsibility and accountability for the completion of job duties
- Contribute to team success by involving others in work processes, decisions and actions
- Place salvage products into proper containers for placement on sales floor.
- Effectively process all salvage to meet specifications before transferring to warehouse
- The ability to work in a team environment
- Ensure that the customer’s perspective is a driving force behind customer satisfaction
- Seek to understand the customer’s circumstances, problems, expectations and needs
- Identify customer service issues and create solutions
- Build customer awareness around our mission
- Identify and correct conditions that affect employee and customer safety
- Comply with safety standards
- Identify opportunities, generate ideas to improve Outlet Store and warehouse objectives
- Initiate action to maintain daily Outlet Store and warehouse goals
- Partner with all Retail players to identify, assess, create and implement process improvement 28. Embrace the values, vision and mission of LLGI
- Initiate action to accomplish objectives and being proactive
- Seek to understand individual differences and values to build workplace relationship
- Learn and apply new job related information in a timely manner
- Perform other duties as required or assigned.. ESSENTIAL
COMPETENCIES
Adaptability
Managing Conflict
Stress Tolerance
Teamwork
Communication
Tenacity
Urgency
Education, Experience, and Credentials
Basic math skills
Requires certification as a forklift operator or ability to obtain certification within 6 months
Requires ability to complete tasks on time or communicate issues / problems with the appropriate person Builds trust by interacting with others in a way that gives them confidence
Knowledge, Skills, and Abilities
Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization.
Interacts with people in a manner that enhances their dignity, privacy and confidentiality.
Requires a high level of professionalism, integrity, business conduct and ethical behavior.
Understands and follows LLGI policies and procedures.
Requires ability to be consistently at work and on time on scheduled work days. Embraces the mission, vision and values of LLGI.
Physical Requirement
Lifts or moves up to fifty (50) pounds of clothing and house wares safely
Pushes and pulls z-racks holding up to one-hundred (100) pieces of clothing and weighing a minimum of 150 pounds
Bends and reaches into gaylords five (5) feet high to remove clothing and housewares
Requires manual dexterity to operate cash register and tagging gun
Requires the ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects
Demonstrates visual acuity to evaluate donated items for quality
Requires the ability to identify smells to evaluate donations for undesirable odors - mold, must, dust, bodily fluids and/or urine
Push or pull wheeled carts with an average weight of one-hundred-fifty (150) pounds
Ability to stand for long periods throughout each work day
Working Conditions
Fast paced environment with short deadlines and regular instances of critical or unusual situations.
Scope of work includes light industrial and warehouse settings with exposure to heat, cold, dirt, dust, pet hair, mold and other allergens.
Subject to work in an office, light warehouse, store showroom and surrounding grounds setting Requires frequent travel to LLGI locations
Equipment and Tools Used
Personal computer equipment, cash register, credit/debit card machine, bar-code reader, shopping baskets, personal protective equipment, pallet jack, wheeled spring cart, wheeled deep cart, wheeled z-racks, hand truck, Z-racks, hand held tagging machine, basic retail equipment, furniture dollies, 4 wheel metal/plastic cages, material lifts, forklift, trash bin/can, bushel carts, trash compacter, trash dumpster, general office equipment, telephone, and fax.
Regular Contacts
LLGI Personnel
Volunteers
Community Service Workers
General public
Vendors
Customers
At Land of Lincoln Goodwill, we offer a variety of benefits to our employees. For more information on what LLGI offers, please click on this link: http://llgi.org/careers/ . Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. Safety-sensitive positions offered are subject to a pre-employment drug screen, and all positions are required to have a criminal background check.
Apply today. Our Goodwill team is waiting for YOU!
