Youth Leader

Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.

Job Title: Youth Leader

Department: Youth Services

Reports To: Manager of Youth Services

Classification: Non-Exempt

Supervises: n/a

Job Summary

Under the supervision of the Manager of Youth Services, the Youth Leader will recruit, screen, train, support, supervise, and track volunteer mentors. The Youth Leader will assist partner staff in creating systems for supporting and managing mentors. Also, provide oversight of the mentor youth matches and monitor the progress of the matches toward meeting identified goals for each youth. The Youth Leader role will provide support to the Teen Reach GoodGuides program.

This is a new position made possible by a grant to the Land of Lincoln Goodwill Industries, Inc. from the Department of Human Services. The positions continuance may be dependent upon ongoing grant funding.

Essential Job Duties

• Communicate effectively with parents/families and mentors (both written and oral) and engage them in activities related to the Team Reach GoodGuides Program.
• Perform orientation and training for all mentor, parents, and youth.
• Perform all mentor match screening.
• Supervise all mentor matches and report to Manager of Youth Services.
• Perform monthly contract with mentors and youth.
• Assist with mentor match activities including service learning, job shadowing, career exploration etc.
• Coordinate and implement mentoring services, including match support, supervision, conflict resolution and recognition, based on current research of best practices.
• Facilitate training and volunteer mentors.
• Keep the Manager of Youth Services informed of unusual and/or crisis situations as they arise.
• Gather all monthly data for program reports and submit to Data and Reporting Specialist.
• Stay informed on any policies, procedures or activities that affect the program.
• Serve as the representative of the Team Reach GoodGuides Program in the community and engage in community outreach, resource development and networking activities to grow and market the program.
• Maintain positive working relationships with community partners, service providers and collaborating agencies.
• Monitor partner operations to ensure compliance with MOUs.
• Other duties as assigned.

Competencies

Adaptability Conflict Resolution Building Trust

Communication Urgency Gaining Commitment

Education, Experience and Credentials

Experience with volunteer/mentoring programs preferred

Requires experience with youth who are at risk for delinquency

Knowledge, Skills and Abilities

• Requires basic knowledge of Microsoft Office products including Word, Excel
• Requires a valid drivers license, safe driving record, proof of insurance and reliable transportation
• Requires ability to be consistently at work and on time on scheduled work days
• Requires ability to communicate effectively through verbal and written messages
• Requires ability to complete tasks on time or communicate issues / problems with the appropriate person
• Requires ability to interact with people in a manner which enhances their dignity, privacy and confidentiality
• Requires ability to follow LLGI policies and procedures
• Requires sensitivity and the ability to communicate with a diverse population
• Requires ability to maintain confidentiality of information related to LLGI operations, financial matters and personnel matters
• Requires ability to build trust by interacting with others in a way that gives them confidence
• Demonstrates professionalism

Physical Requirements

Office position, sedentary

Environmental Conditions

Office environment, requires significant travel within the local area to perform work within the community.

Tools and Equipment

Basic office equipment including computer, photocopier, scanner, fax and telephone.

Regular Contacts

LLGI Staff Youth and Parents Service Providers

Community Partners Mentors Collaborating Agencies