10556 Parkside Drive, Knoxville, TN 37922

Business Development Representative / Receptionist

$15 - $20 /hour PLUS Bonuses!
Great Benefits & Work/Life Balance!

Previous BDC, Customer Service, or Call Center Experience Preferred We Train for Your Success!

Land Rover Knoxville is seeking to add outgoing and friendly BDC Representative/Receptionist to join our team, answering customer inquiries, scheduling sales and service appointments, handling inbound calls, greeting walk-in customers, and managing administrative tasks at the front desk. If you are friendly, well-spoken, and organized, we want to hear from you!

Land Rover Knoxville is part of the family-owned Furrow Automotive Group which also includes Infiniti Chattanooga, Porsche Chattanooga, Mercedes-Benz Knoxville, and Land Rover Chattanooga. Many of our employees have been with us for years because we promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Apply online today!

We offer:

• $15 - $20 per hour PLUS Bonuses!
• Full-time Position, 40-hour Work Week
• Comprehensive, Paid Training
• 401(k) Retirement Plan with Company Match
• Medical, Dental, Vision, Disability & Life Insurance
• Paid Holidays and Paid Time Off
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Gym Membership Discount
• Teladoc
• Employee Assistance Program
• Opportunity for advancement

Responsibilities - BDC Representative/Receptionist:

• Answer inbound customer calls about vehicle availability, pricing, and service appointments
• Schedule sales and service appointments to connect customers with our dealership team
• Create excitement about our vehicles and provide top-tier customer service
• Manage CRM system to track customer interactions and follow-ups
• Greet and assist walk-in customers in a professional and courteous manner
• Handle administrative and receptionist duties, including directing calls, maintaining records, and ensuring a welcoming front desk experience

Qualifications - BDC Representative/Receptionist:

• Customer service, BDC, receptionist, or call center experience preferred
• Comfortable speaking on the phone and handling high call volume
• Energetic, outgoing, and motivated to provide excellent customer service
• Basic computer skills and ability to navigate customer management systems
• High school diploma or equivalent
• Valid driver's license
• Good customer service, communication, and computer skills
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Applicants must pass pre-employment screening
• We are a Drug-free Workplace

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.