Account Supervisor, Agency - Local Candidates only

Account Supervisor, Agency - Local Candidates Only

Are you a dynamic professional with a knack for storytelling? We are seeking an Account Supervisor to join the team of our Agency client. Local Kansas City candidates only. This remote role offers an exciting opportunity for growth and advancement in a collaborative, family-like environment that values work-life balance and fosters a culture of trust and accountability.

Our client believes that the story matters because people are people, not target audiences. And no matter who you are or where you’re from, everybody loves a good story. That’s why our client creates marketing stories for their clients that evoke emotion, promote engagement, build connections and, best of all, delivers messages that can be acted upon. This evokes trust with everything from brand strategy, creative, and social media to connected commerce, content production, and media planning and buying.

The ideal candidate will bring 6 years of agency experience, with a strong foundation in digital marketing and project management. You'll be comfortable managing smaller accounts independently, translating client needs into creative solutions, and potentially overseeing direct reports. This position requires excellent organizational and communication skills and the ability to thrive in our remote work setting. We would like to hear from you if you're eager to take on new challenges, contribute to impactful work for diverse clients, and grow within a company.

Responsibilities:

• Communicate regularly with key client contacts and ensure timely deliverables.
• Manage existing client relationships and proactively manage client expectations.
• Understand and communicate clients’ overall business requirements and strategic objectives to project teams.
• Work with clients to determine specific project objectives and develop strategies and tactics to effectively deliver on those objectives.
• Review and analyze material relative to client needs, including industry trends and client vertical(s), consumer research data, and competitive analysis.
• Serve as a point of contact and information resource for external and internal clients.
• Work with clients to document project needs and requirements.
• Manage the creation of proposals and presentations to existing clients.
• Create and maintain project documentation (e.g. meeting notes, status updates, timelines, scopes of work, memos, abstractions, etc.) as needed.
• Facilitate internal and external client meetings and manage meeting summaries as needed.
• Manage the generation of ideas and implementation of strategic marketing initiatives.
• Set quality standards, consistency, and strategic alignment of project deliverables.
• Stay current on processes and timelines to ensuring projects progress in a timely matter.
• Establish clear project success metrics (ROI) based on client objectives.
• Contribute to measurement and reporting processes for all assigned accounts.
• Contribute to post project documentation, archiving, and ongoing analytics.
• Monitor project revenue/budgets and resource requirements.
• Work with client and internal teams to manage overall budget and projections.
• Identify client opportunities, issues, and other inflection points.
• Will manage an indirect and potentially direct report.
• Provide mentorship for account team members as necessary.
• Achieve weekly/monthly billable targets.
• Contribute to company innovation, knowledge base, and marketing/sales efforts.

Required:

• Bachelor’s degree or higher in advertising, marketing, communications, general business, or related discipline.
• 6-8 years of agency account management experience in the marketing/consulting environment with acumen for large brand clients.
• Capacity and willingness to rapidly adapt, thrive, and multi-task in a highly dynamic workplace.
• Demonstrated resourcefulness, strong work ethic, attention to detail and self-motivation.
• Expertise in leveraging data analytics tools to optimize digital marketing efforts, with a demonstrated ability to interpret complex metrics and translate insights into actionable, results-driven marketing initiatives.
• Excellent interpersonal, writing, project management, research, persuasive presentation, analytical, and negotiation skills.
• Experience in strategy development, documentation and business planning.
• Ability to oversee multiple projects and accounts simultaneously with occasional supervision.
• Thorough understanding of current and emerging channels and technologies.
• Ability to understand clients’ business models and extrapolate opportunities.
• Ability to analyze market, client, and brand opportunities.
• Proven success and experience in sustaining client engagements and long-term relationships.
• Ability to mentor junior staff.
• Ability to use a computer regularly and for long intervals.
• Proficiency with business software (e.g. the Microsoft Office Suite - Word, Excel, PowerPoint, etc.).
• Periodic travel required.