Regional Sales Manager – CarCAAn (LATAM)

As Regional Sales Manager for the CarCAAn region, you will be responsible for initiating and developing our business in this territory. You will sell company products, solutions and services through indirect sales channels such as distributors, processors, as well as directly into assigned corporate or government accounts.

Representing the company in all sales-oriented activities in the assigned region, you will play a crucial role in launching and expanding the business to drive revenue growth. As an independent and experienced salesperson, you will manage your territory, customers, and partners effectively. You will report directly to the Managing Director of LATAM.

Key Responsibilities

• Meet or exceed assigned revenue and gross margin quotas.
• Submit accurate and timely forecasts.
• Utilize approved sales processes and tools.
• Analyze customer requirements and promote products, solutions and services to fill such requirements.
• Foster open and clear communications between business and functional groups to improve customer satisfaction.
• Coordinate activities with internal resources to support sales and resolve customer issues.
• Share competitive intelligence with the appropriate internal contacts.
• Implement programs to drive demand generation.
• Assist management in devising sales plans and strategies.
• Significant travel required.

MAINTAIN BUSINESS WITHIN NEW ACCOUNTS

• Achieve Revenue, Deliveries, Margin and DSO targets of POS & solutions & services Budget.
• Follow-up customers commitments and needs.
• Develop close relationships with VARs, Distributors, customers to increase account penetration (increased value adds) for the POS business segments: Payment, Mobility, ECR, etc.
• Push for value-add sales: cash back, revenue sharing, and solutions-based sales.
• Provide vision and reporting to the Managing Director of LATAM.
• Provide sales and business support and services to partners/customers.

BUSINESS DEVELOPEMENT

• Develop closer relationships local business partners and customers to create the conditions of new business opportunities (Transport, Mobile, financial inclusion etc...) and cross-selling.
• Allocate time to develop new markets with new and existing partners.
• Adhere to market and prospect evaluation processes.

LEAD INTERNAL ACTIONS

• Be accountable for internal actions with other departments such as Marketing, Technical, Legal, Customer Sales Administration, Security, Finance, Treasury, and Operations.
• Coordinate with Sales Administration, Technical Support, Marketing and R&D Support to ensure relevant and timely support to our partners/customers.

REPORTING

• Provide regular and adapted reporting, including meeting minutes, trip reports, monthly reports etc.
• Customer account planning, competitive benchmarking, market update
• Submit monthly forecasts and participate in the communication plan, such as newsletters.
• Follow up on projects, technical aspects, and financial matters on a monthly basis.

Qualifications

• Bachelor’s degree in engineering, business administration, sales, or marketing (master’s preferred).
• At least 5 years of experience in the field of point-of-sales (POS) systems, payment systems, and cash register software.
• Proven track record of successfully hunting and managing regional business.
• Proficiency in CRM tools (Salesforce).
• Fluency in English; additional languages as required by the region.
• Willingness to travel internationally.

Personal abilities

• Exceptional interpersonal and communication (oral and written) skills, with the ability to build and maintain strong client relationships.
• Easy-going demeanor for customer and internal meetings.
• Tenacious in problem-solving.
• Organized, rigorous, and autonomous.
• Respectful of company rules, procedures, and guidance.
• Leadership qualities.
• Strong planning and organizing skills.
• Excellent presentation and reporting skills.
• Strong sales ability and negotiation skills.
• Strong teaming and networking skills.
• Proficiency in strategic and conceptual sales training.
• Ability to work effectively in a team.
• Proficiency in Microsoft Office suite and automated sales tools.
• Perform other duties as assigned.