What are the responsibilities and job description for the Hospitality Manager position at Landing?
About Us:
Barsala by Landing is a rapidly growing hospitality enterprise. We partner with multi-family property owners to make accommodations available to short-term guests. Our work environment is dynamic and high-energy, with ample opportunity for advancement. As a hospitality manager, you will be an operations leader heading up a broad scope of hospitality functions: room preparation, facilities management, guest experience, and team management. This is an excellent opportunity for a candidate with hospitality experience and a passion for service to take the next step on a general manager career path.
At Barsala, our shared mission is to provide our guests with great accommodations consistently. Our Hospitality Managers that lead the local city operations are an essential ingredient to Barsala’s continued growth and success. The hospitality Manager’s management and leadership play a pivotal role in creating great guest experiences and satisfied property owners.
What You'll Do:
Consistently deliver an incredible guest experience:
- Prepare accommodations to meet the Barsala standard
- Manage the local housekeeping team
- Purchase, monitor, and manage room preparation inventory
- Manage service providers
- Efficiently manage bookings to create positive guest experiences
- Resolve guest requests expeditiously
- Inspect each room after it is cleaned
Make sure building tenants and property managers are happy to have Barsala in their building:
- Develop and maintain a positive partnership with the property manager
- Ensure guest compliance with Barsala policies and manage out non-complying guests
- Arrange small, intrabuilding moves
Make responsible use of Barsala and building owner resources:
- Maximize uptime across all managed accommodations
- Manage and monitor costs
What You Need:
- Experience in hospitality, restaurant operations, or hotel operations
- Enthusiasm for delivering incredible guest experiences
- Passion for working within systems
- Desire to be part of a team working towards a common goal
- Exceptional real-time, problem-solving skills
- Outstanding communication abilities
- Commit to creating order
- Proficient with Google Docs, Microsoft Office, or similar productivity software
- Ability to stand, stoop, bend and lift items weighing up to 25 pounds repetitively (for new apartment set up and inventory management
- Able to work a flexible schedule, including some weekends and holidays
Barsala by Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!
- Solid compensation package stock options
- Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
- We’ve got you covered with a 401(k) plan and access to ImmediatePay
- Feel relaxed with super generous PTO policy
- Opportunities for upward mobility - we want you to grow with us!
- Explore and travel comfortably with 7 free nights in a Landing home per year
- Employee perks for temporary or indefinite stays when you choose to live with us
