What are the responsibilities and job description for the Launch Operations Manager position at Landing?
About Us:
At Landing, we are redefining home and setting a new standard of living, one apartment at a time. As a member of our team, you'll join a dynamic network that offers fully furnished apartments across the United States. Our members enjoy the flexibility of renting our professionally designed homes with no long-term commitments, security deposits, or application fees. We bundle utilities and internet to ensure seamless transitions from one home to another.
About the Role:
We are seeking a highly motivated Launch Manager to join our Field Operations team at Landing. In this hands-on role, you will be at the forefront of launching new autopilot properties. You will oversee the entire process after signing to launch. Coordinating the logistics of deinstalling old leased individual units, to shipping them and ensuring their installation at new properties. Your primary responsibility will be to monitor and facilitate the successful launch of each new building while managing costs effectively.
About the Team:
Our Field Operations team is dedicated to ensuring our members have an exceptional experience. You will be instrumental in achieving our mission by ensuring all details are meticulously managed and all projects are completed to the highest standards.
What You’ll Do:
- Monitor New Deals: Coordinate and liaise with multiple teams to ensure proper planning before installation
- Coordinate Deinstallations: Manage the logistics of deinstalling units, ensuring they are ready for transport.
- Logistics Management: Arrange and supervise the shipping of units to new autopilot properties, coordinating with logistics partners to ensure timely delivery.
- Installation Supervision: Be on-site to monitor the installation process, working closely with the installation team to ensure all units are installed correctly and efficiently.
- Launch Oversight: Oversee the launch of the new building, ensuring all units meet our quality standards and are ready for member occupancy.
- Cost Management: Monitor and manage the budget for each project, ensuring all activities are completed within the allocated budget. Identify and implement cost-saving measures without compromising quality.
- Problem Solving: Address any on-site issues promptly, making executive decisions to ensure the smooth progress of installations and launches.
- Quality Assurance: Conduct final quality checks to ensure all units are fully functional and aesthetically pleasing before handover to members.
What You Need:
- Hands-On Experience: Proven experience in a hands-on role, preferably within property management, logistics, or a related field.
- Project Management Skills: Strong project management abilities, with a track record of overseeing complex logistics and installations.
- Cost Management Experience: Demonstrated ability to manage project budgets and implement cost-saving measures.
- Attention to Detail: Exceptional attention to detail to ensure all aspects of the installation and launch process are meticulously managed.
- Communication Skills: Excellent interpersonal and communication skills to coordinate with various teams and stakeholders effectively.
- Problem-Solving Abilities: Strong problem-solving skills to address and resolve issues on-site efficiently.
- Flexibility: Willingness to travel to different locations as required and adapt to varying project needs.
- Leadership Qualities: Ability to lead and motivate on-site teams to achieve project goals and maintain high standards of quality.
Benefits & Perks:
- Competitive salary and stock options
- Comprehensive benefits including medical, dental, vision, life, and disability insurance
- Generous PTO policy to ensure work-life balance
- Opportunities for career growth and upward mobility
- Access to 7 free nights in a Landing home per year
- Employee perks for temporary or indefinite stays with Landing
Landing is committed to creating an inclusive workplace that promotes both personal and professional growth. We are an equal opportunity employer and consider all qualified applicants without regard to sex, gender identity, age, race, religion, disability, or any other legally protected status. Join us in revolutionizing the living experience for our members across the United States.
