Community Standards Specialist

Job Description

Job Description

Summary

We are seeking a diligent and detail-oriented Community Standards Specialist to join our team. In this role, you will be responsible for inspecting a portfolio of community associations (homeowners associations; condominium associations; and commercial property associations) and ensuring compliance with the respective governing documents. Utilizing cutting-edge technology and mobile devices, such as tablets, you will document instances of noncompliance and communicate effectively with property owners to address any issues promptly.

Duties

This position serves as the face of the company to the community while creating and maintaining relationships, both within the company and externally with clients, vendors, community residents, and other relevant parties. The successful team member will enjoy working with people from a variety of backgrounds.

This position requires the need to control your schedule to ensure that work is completed as promised while solving problems as they arise in a timely fashion. Successful candidates will be capable of learning and adapting according to the nature of the community that they are assisting with an emphasis on long term planning and short term re-prioritizing. Organizational skills are a must.

The successful team member also has the following skills : Exceptional written communication (including grammar, spelling, and formatting) and verbal communication, commitment to a high degree of detail, ability to complete a high volume of work, ability to plan and re-prioritize continuously throughout the day, and absolute commitment to customer satisfaction.

Requirements

• Valid driver’s license, clean driving record, reliable vehicle
• Submit to background and credit check
• Intermediate to advanced computer skills and the ability to learn new software as needed
• Ability to lift approximately 25-30 pounds on a regular basis
• Ability to do a lot of walking across large properties, up and down stairs, across fields and over occasional rough terrain
• Ability to sit in a vehicle and drive for extended periods of time on a daily basis
• 1 - 2 years industry experience or relevant experience or certification a plus
• Project management experience is a plus
• Experience in management of hotels or resorts, home building or development a plus
• Associate's degree or Bachelor’s degree a plus
• Being proficient using computers and mobile devices every day is required.
• Must always maintain a professional appearance and attitude.

Nice To Haves

Experience in community management and designations including CMCA are a plus, but not required.

Fluency in Spanish preferred.

Benefits