What are the responsibilities and job description for the Auto Appointment Setters, Customer Service Reps position at Landmark Collision Center?
6446 Tara Boulevard, Jonesboro, GA 30236
Customer Service Representative
Customer Service Skills and some Office Experience Required
$14 - $17 per Hour Depending on Experience
Great Benefits!
Landmark Collision Center needs to hire a Customer Service Representative, to greet customers, answer incoming calls, and perform administrative tasks to support our daily operations. Clerical, Office experience is preferred. Experience working in a collision center, auto body repair shop is helpful. We value our employees and invest in their success!
As one of the premier body shop and collision centers in the Atlanta GA area, we ensure that vehicles are repaired correctly the first time. Our state-of-the-art Collision Center allows us to do repairs that other body shops cannot perform.
Hours: Monday – Friday: 8:00am – 5:00pm
We offer:
- $14 - $17 per hour depending on experience
- 401(k) plan with matching
- Supplemental insurance options
- Employee discounts on products, services, and vehicle purchases
- Employer paid time off
- Employee referral program
- Career advancement opportunities and promotions from within
- Paid Training
- Long-term and short-term disability
- Company-paid life insurance for full-time employees (additional coverage available)
- Charity and community outreach opportunities
- Family-owned and operated
Responsibilities – Customer Service Rep:
- Greet customers in a friendly, professional manner
- Answer incoming calls, direct, or take messages. Distribute mail.
- Schedule appointments, obtain customer and vehicle data for collision center estimators
- Perform administrative tasks to support the Collision Center, Body Shop's daily operations
- Assist with rental car
- Use the highest standard in professionalism with customers, insurance representatives, vendors, and associates
- Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
- Maintain work area in an orderly and clean manner
Qualification/Requirements – Customer Service Rep:
- Must be at least 18 years old
- Auto Body Shop, Collision Center CSR Admin experience is preferred
- Administrative, clerical, office experience is preferred
- Good customer service and communication skills
- Good computer skills including Word, Excel, etc.
- Valid driver's license
- Please upload your resume. Completing the online assessment will grant you priority approval!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Salary : $14 - $17
