Finance & Insurance Assistant

Finance and Insurance Assistant

Are you passionate about the automotive industry and ready to kick start or grow your career in finance and insurance? We are looking for a motivated Finance and Insurance (F&I) Assistant to support our dynamic sales and finance teams at Landmark Ford, Inc.  We are a part of the Landmark Automotive Group in Springfield, Illinois. This is a fantastic opportunity to work in a fast-paced, customer-focused environment where you can develop valuable skills in automotive financing, insurance products, and dealership operations.

Key Responsibilities:

• Assist the Finance and Insurance Manager with preparing and processing finance and lease agreements.

• Ensure all required documentation is complete, accurate, and compliant with regulatory requirements.

• Coordinate with lenders and financial institutions to secure financing for customers.

• Present and explain additional F&I products, including vehicle service contracts, GAP insurance, and protection plans.

• Maintain organized files and records of all transactions in accordance with dealership policies.

• Provide excellent customer service by answering client questions regarding financing, insurance products, and paperwork.

• Support the sales team with administrative tasks related to the vehicle delivery process.

• Perform data entry and assist with maintaining compliance logs and reporting.

• Stay up to date on finance programs, insurance offerings, and industry regulations.

• Source out and contact potential customers for the purpose of creating interest, setting sales appointments and support the sales team in closing those sales.

Qualifications:

• Previous experience in automotive finance, insurance, or administrative support preferred but not required.

• Strong organizational skills with keen attention to detail.

• Excellent communication and interpersonal skills.

• Experience in working the phones to reach out and contact customers.

• Ability to maintain confidentiality and handle sensitive customer information with discretion.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Familiarity with dealer management systems (DMS) is a plus.

• A positive attitude, willingness to learn, and a strong team player mindset.

• High school diploma or equivalent required; additional education in finance or business is a plus.

What We Offer:

• Opportunities for growth and advancement within our dealership group.Comprehensive training and support from experienced F&I professionals.=
• A collaborative and supportive team environment.
• Hourly rate of $16.50 to $20.00, plus performance-based commissions and bonuses that can equal 32-50% of total earnings.
• Employee discounts on vehicle purchases and parts.
• Health, dental, vision and life insurance.
• 401k with employer match
• Paid Time Off
• Vacation Pay

Landmark Automotive Group is a safe, drug-free workplace culture. We strive to achieve a diverse and inclusive work environment for everyone. We are proud of our participation in Getting Talent Back to Work-2nd Chance Employment. EOE

Salary : $17 - $20