What are the responsibilities and job description for the SERVICE WRITER position at Landmark Ford Inc?
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About Us
Family owned and operated since 1979 Landmark Ford Inc. works to create a comfortable and welcoming environment for our team members and guests. With a culture of recognition and a reputation for excellence Landmark teammates are empowered to take ownership in their job and make a difference. Landmark is a place where talent is recognized and internal growth is promoted, making it an ideal organization in which to develop a long and successful career.
Job description
Landmark Ford, Inc. the largest Ford / Lincoln Service department in the Northwest seeks a customer focused individual to work as a service advisor. Position is Full-time. Must have proven track record for CSI. Innovative team concept; large established customer base; great benefits and income opportunity.
Job Responsibilities :
- Consult and interpret customer needs for the technicians
- Serve as the primary point of contact for all automotive service and repair matters
- Understand customers' problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times
Job Requirements :
Dealership Commitment / Benefits :
Benefits
Landmark Ford, Inc. promotes equal opportunity through affirmative action in employment. Discrimination is prohibited on the basis of race, color, religion, national origin, citizenship, sex, sexual orientation, gender identity, age, disability and qualified veteran status.
Equal employment opportunity includes, but is not limited to, recruitment, hiring, promotion, termination, compensation, benefits, transfers, education, and social and recreational programs
