What are the responsibilities and job description for the Business Development Coordinator position at LANDMARK HOME HEALTH CARE?
Job Details
Business Development Coordinator
GENERAL SUMMARY Plans, coordinates and executes business development services for Strategic Office Solutions. Coordinates the continuation of health care services for patients referred to Landmark Home Health Care Services as part of the MSA between Landmark Home Health Care Services and Strategic Office Solutions.
PRINCIPAL DUTIES AND RESPONSIBILITIES
1. Promotes and maintains continuity of patient care from the hospital or community to the home through communication with physicians, hospital staff, family members, home health staff and other resources.
2. Acts as a representative of Landmark Home Health Care Services and an educational resource to physicians, facilities and the community.
3. Assesses the patient's appropriateness for home care, including the availability of a caregiver to provide with physician and discharge planners for the safe and effective care of the patient in the home.
4. Validates and communicates provisions of patient's home health care and equipment benefits to patient, family, Landmark Home Health Care Services financial services and vendors.
5. Explains Landmark Home Health Care Services policies and procedures to patients following their choice of Landmark Home Health Care Services.
6. Compiles, submits and communicates admission data and required documentation to intake and visiting staff within a specified time frame as established by the agency.
7. Communicates patient discharge needs to visiting staff or intake department. 8. Coordinates implementation of patient special discharge needs, including equipment and supplies. 9. Participates in multidisciplinary case conferences to discuss the specific care of individual patients
following referral to the Company.
10. Provides for care continuity by acting as the patient's care coordinator from admission to home health services.
11. Continuously update and completes monthly time logs as required to substantiate statements pertaining to the time spent in various Business Development Coordinator activities.
12. Adheres to established Company standards, policies and procedures.
13. Participates in companywide Performance Improvement Program.
14. Provides a high level of customer service to internal and external customers.
15. Adheres to established Infection Control policies and procedures.
16. Reviews plans of care and verbal orders with physicians.
17. Maintains Professional License by completing the State mandated Child Abuse CEU’s.
18. Assumes other duties and responsibilities as assigned by management.
19. Has access to electronic or manual protected health information by scope and responsibility. Will be
required to adhere to the privacy practices as detailed in the Notice of Privacy Practices, privacy
policies and procedures.
OTHER DUTIES AND RESPONSIBILITIES
1. Maintains confidentiality of patient and proprietary information.
2. Participates in Company committees, mandatory in-services and activities.
3. Assumes other duties/responsibilities as directed.
4. Attends conferences, in-services, seminars and meetings to develop professional expertise.
5. Other duties as assigned by the Administrator of Landmark Home Health Care
Qualifications
SPECIAL SKILLS AND ABILITIES REQUIRED:
1. Honest
2. Punctually and reliability
3. Few mistakes or accidents; ability to work safely; ability to focus attention
4. Calm pleasant demeanor; ability to get along with others at all levels
5. Knowledge and skills to perform the job
6. Ability to solve problems, provide workable solutions and implement their actions.
7. Self starting and self directed
8. Self-critical
9. Scheduling flexibility and availability
10. Organized and efficient
11. Effective, efficient computer skills
12. Communicate effectively, both verbally and in writing.
13. Operate basic office equipment
14. Maintain confidentiality
15. Ability to promote achievement of the organization's goals and objectives.
16. Ability to objectively analyze problem situations and envision multiple alternative solutions.
KNOWLEDGE, EXPERIENCE, LICENSURE REQUIRED
1. Graduate of an accredited Vocational Program for Licensed Practical Nursing, Registered Nursing
Program, Physical Therapy Program or at least (5) years of home health or marketing experience.
2. Minimum of one (1) year medical/surgical staff experience, if appropriate.
3. Maintains a current Pennsylvania Professional License, if appropriate.
4. Minimum of one (1) year home health nursing or discharge planning preferred.
5. Working knowledge of Medicare, Medical Assistance, Blue Cross and other third-party regulations and policies.
6. Working knowledge of development of plans for patient care in the home and the ability to modify according to need.
7. Working knowledge of available community resources to appropriately utilize services for the homebound patient.
8. Knowledge and skill in current nursing practice.
9. Valid current driver's license and necessary coverage as mandated by the state.
PHYSICAL JOB DEMANDS
1. Ability to physically move, lift and shift 100 lbs.
2. Ability to stand, walk, climb and descend stairs and reach above objects.
WORKING JOB DEMANDS
1. Hours may vary according to assignments.
2. Exempt position.
DISCLAIMER CLAUSE
NOTE: The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands and working conditions associated with the job.