What are the responsibilities and job description for the Assistant Service Manager position at Landmark Implement, Inc?
Service Clerk
Position Specifics:
Department: Service
Reports to: Service Managers
Supervises: None
Purpose:
Assist the service managers in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.
Responsibilities:
o Fields internal and external customer inquiries to the Service Department
o Opens repair orders as directed by the Service Manager/Shop Supervisor and maintains control until they are closed and invoiced
o Generates repair order previews for the service administrator and service managers
o Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
o Maintains Service Department filing and records
o Updates customer profiles using equipment, hours, or other information from the customer work orders
o Maintains accessories and supplies and prepares replacement orders
o May prepare Service Technician efficiency reports
o Manages communication between Service Managers and Service Administrator
o Maintains special tool inventory lists
o May manage attendance reports and make corrections accordingly; submit to the HR Manager for payroll
Experience, Education, Skills and Knowledge:
o Basic knowledge of accounting practices
o Ability to use standard desktop load applications such as Microsoft Office and internet functions
o Knowledge of office procedures
o General understanding of mechanical/technical terms is preferred
o 4 year degree or equivalent experience
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Lexington, NE 68850 (Required)
Ability to Relocate:
- Lexington, NE 68850: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $65,000
