What are the responsibilities and job description for the Lead Maintenance Technician position at Landmark Management Group, LLC?
REPORTS TO: PROPERTY MANAGER The purpose of this Career Development Description is to communicate the responsibilities and duties associated with the position of LEAD SERVICE TECHNICIAN. While the following information should be considered a comprehensive description of the position, it should also be noted that some responsibilities and duties may not be specifically addressed.Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Career Development Description Acknowledgment, you are verifying that you can perform all duties, have the skills and possess the physical abilities that are necessary to perform the job as described. JOB BRIEF : Non-Exempt/Hourly — eligible for approved overtime. The LEAD SERVICE TECHNICIAN is responsible for maintaining the physical integrity of the community at all times. This involves insuring a safe and secure living environment for clients, visitors and staff. It is the LEAD SERVICE TECHNICIAN’S duty to anticipate, identify and correct any and all problems involving the community and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:
- Maintain a safe environment
- Cultivate client satisfaction
- Protect the investment of the apartment community owner
DUTIES AND RESPONSIBILITIES Conduct all business in accordance with company policies and procedures, state and federal laws; e.g.,OSHA, ADA, Fair Housing, etc. CLIENT SERVICE
- Performs maintenance tasks personally or delegates to assistants. Oversees and inspects work performed by other service staff.
- Institutes and manages system for handling client service requests. Corrects situations within 24 hours when possible
- Schedules service personnel in conjunction with Property Manager so that service is available for emergency purposes, 24 hours a day, seven days a week.
PREVENTATIVE MAINTENANCE/SAFETY
- Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
- Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions: e.g., broken gates leading to the pool, broken steps, and open holes, broken/burned out exterior lights and any other parking lot issues.
- Maintains accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
- Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
- Indoctrinates and assists in development of all subordinate service staff. Instills a “safety first” attitude not only with Assistant Service Technicians but will all staff.
- Instructs staff on proper use and guidelines for wearing safety items.
GENERAL Diagnose and perform minor and routine maintenance/repair involving the following on a daily basis.
- electrical and plumbing (including water lines)
- a/c and heating systems
- appliances (when applicable)
- water irrigation systems
- stairs, gates, fences, patios, railings
- tile, carpet, flooring
- roofing, gutters, fasteners
- interior/exterior lights
- fireplaces, ceiling fans
- gas fixtures and appliances (where applicable)
- shutters, doors, cabinets, windows, sliding glass doors
- boiler, gas and electric
- door locks, p.o. boxes and locks
- security systems (where applicable
- ceiling leaks
- walls
- general carpentry
- pool areas, tile, Jacuzzi, pool furniture
- foundation/sidewalk/concrete
- ice and snow removal.
- Ensure that all make-ready repairs and services are completed correctly and on schedule.
Report all major repairs and requisitions to Property manager prior to any expenditure of funds.Change locks and make keysRemove and transfer heavy appliances and equipment from storage area to apartment (or vise versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessaryMaintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situationsIdentifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating same.Performs work area clean-up and safety related duties.Ensures that storage areas remain locked when not in use.Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.Performs any additional duties assigned by Property Manager or Regional Property Manager. QUALIFICATIONS Position prefers at least 3 years experience in property maintenance or equivalent field. For safety and productivity reasons, the position requires the ability to speak, read, and write English fluently. Equipment Requirement : Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate . Work Hours : 40 hours per week. Weekends if necessary; on-call on a rotating basis and for emergencies Licenses: EPA certifications Type I and II — or Universal for refrigerant recycling. Equipment/Machinery/Tools : An associate in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools: Hand Tools Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.Power Tools Wrenches, grinders, sanders, drills, saws, etc.User-Moved Aids Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.Mechanical Equip. Motors, pumps, refrigerant recovery equipment, compressors, blowers, electric and had power augers, etc.Measuring Devices Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
Job Type: Full-time
Required experience:
- Maintenance Supervisor: 1 year
- property maintenance: 3 years
- Maintenance: 3 years
Job Type: Full-time
Work Location: In person