What are the responsibilities and job description for the Access Control Technician position at Landmark Properties?
Job Description
The Student Housing Technologies (SHT) Access Control Technician provides technical support and assistance to customers, whether over the phone or in person. Their primary goal is to ensure client satisfaction and the proper operation of access control systems. As an Access Control Technician, you'll play a crucial role in maintaining the company's reputation and business.
Reports to : Vice President - Technology Services
Duties / Responsibilities : The duties listed below are an outline of the role's responsibilities and should not be considered an all-inclusive list. As the needs of the organization change, these duties may be modified as needed.
- Monitor and manage access control systems to ensure optimal functionality and security.
- Troubleshoot and resolve issues related to access control systems in a timely manner.
- Conduct regular system audits to ensure compliance with security policies and standards.
- Collaborate with the Facilities team to implement and enforce access control policies.
- Provide technical support and training to end-users on access control systems.
- Maintain accurate documentation of access control configurations, changes, and incidents.
- Stay updated with the latest trends and technologies in access control and IT security.
- Serve as the initial point of contact for customers seeking access control assistance via phone or email.
Education & Experience
Preferred Knowledge, Skills, & Abilities
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands :
Landmark Properties, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Landmark Properties, Inc. without a prior written search agreement will be considered unsolicited and the property of Landmark Properties, Inc.
LI-LF1
Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
