What are the responsibilities and job description for the Property Manager position at Landmark Property Services, Inc.?
We are hiring a property manager in Richmond, VA. The ideal candidate must have an outgoing personality and high energy, have at least 3 years of assistant property manager experience, excellent customer service skills, be self-motivated and energetic, knowledgeable about property management procedures and committed to the overall success of the property. Must be available to work Monday – Friday 8:30am – 5:00pm and some Saturdays. Bilingual in English and Spanish is preferred but not required.
Job Details:
- Responsible for the management of property. *Including staff members, assist in coordinating on-site tasks with maintenance supervisor
- Resident complaints, traffic reports, etc.
- Enforce policy/procedures as it relates to property management.
- Follow collection and delinquency procedures.
- Complying with local/State/Federal laws/ordinances including Fair Housing laws.
- Responsible for posting rent, meeting pre-determined occupancy and NOI goals.
- Assist with annual preparation/review of budgeting process.
- Work with marketing director to ensure all marketing is up to date and succeeding.
- Communicating effectively, daily with regional manager.
- Monitor employee training to ensure portfolio is on track with education requirements.
- See job description below for additional details.
Great environment, competitive benefits, and quarterly incentive program!
Requirements:
- 3 Year(s) of assistant property manager experience; property manager experience preferred.
- Drug and background screenings.
- Bilingual in English and Spanish preferred.
* EOE and Drug Free Workplace * Please No Phone Calls *
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Property Manager
Classification: Exempt
Reports to Regional Manager
Description of Position
- The Property Manager is responsible for the overall operation of the apartment community.
- The Property Manager is responsible for the supervision and training of all associates.
- The Property Manager is under the direct supervision of the Regional Manager.
Goals of Position
- Ensure outstanding customer service is delivered to all residents, customers and associates.
- Ensure that the interior and exterior of the apartment community meets company safety and appearance standards.
- Build and maintain residents’ confidence and foster good relations.
- Mentor, train and supervise associates in rental techniques and interaction skills with residents.
- Maintain maximum occupancy with minimal vacancy and credit loss.
- Adhere to all budgets.
- Adhere to and obey Fair Housing Laws.
Knowledge, Skill and Experience Requirements
- Must have knowledge of sound management procedures as well as Landmark Property Services’ Operations Manual.
- Must be familiar with and maintain compliance with all Federal, State, and local Fair Housing Laws.
- Must be proficient in Microsoft
- Must have strong knowledge of accounting and computer skills.
- Must have strong knowledge of maintenance related procedures.
- Must have strong knowledge of resident/landlord relationships and laws.
- Must have strong sales and leasing skills.
- Must have a high level of integrity, be trustworthy and hardworking.
Responsibilities (including but not limited to)
- Adhere to all company policies and procedures which are found online at www.landmark-property.com or portal.landmark-property.com.
- Hire, train, mentor, supervise, terminate as well as make recommendations regarding associates.
- Prepare and maintain accurate payroll records as required.
- Actively market and promote apartment rentals and move-ins.
- Prepare, process, review and sign all leases and related forms.
- Collect rents and handle delinquent accounts, including legal processing.
- Maintain financial records for the property, including resident ledgers, cash receipt journals and petty cash account.
- Make bank deposits.
- Supervise outside contractors working on the property.
- Handle all details of move-ins, move-outs and lease renewals.
- Ensure that residents are provided with a clean, safe and well maintained community.
- Work within the established budgets.
- Work with residents to establish good resident relations.
- Report accidents and emergency situations to the Regional Manager and/or Human Resources immediately and prepare proper reports.
- Ensure that all maintenance service requests are handled on an immediate and professional basis.
- Supervise the maintenance staff, including the Maintenance Supervisor.
- Perform clerical functions such as typing, filing, report writing, telephone answering and other related tasks.
- Maintain a high work safety attitude including the use of proper PPE when necessary.
- Maintain control of apartment keys.
- Notify the Regional Manager of any vacations or absences.
- Call Regional Manager if emergency, sick or going to be out of work.
- Additional tasks as requested or assigned.
While performing the above responsibilities and assignments, you may be required to perform tasks that will require some physical exertion. You must be able to see to a degree that safety is not compromised. You must be able to communicate and be understood.
Common Requirements for Your Duties as Property Manager
- The Property Manager position requires extensive mobility. Frequent inspections and employee supervision require climbing stairs, inspecting breezeways, etc.
- Other physical requirements such as lifting (up to 50 pounds), bending, reaching, etc. may be required in performing your duties as Property Manager.
- Must have transportation and a valid Driver’s License.