What are the responsibilities and job description for the Intake Coordinator position at Landmark Recovery Management Company LLC?
Schedules:
Compensation:
- Benefits (Vision, Medical, Dental, 401K, Paid Time Off, Family Leave)
We?re looking for people who are excited to join our passionate, authentic, and courageous team. We?re uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at Landmark Recovery is to make a promise to help our patients achieve their wildest dreams. Our mission is to unlock human potential and save a million lives over the next hundred years.
Landmark Recovery operates Residential Treatment Programs for individuals with Substance Abuse Disorder. We seek not merely to restore sobriety, but to transform our patients? worlds from a state of everlasting darkness to vibrant technicolor. We believe that treatment is local, individualized, holistic and relational. We?re currently in several states and are rapidly growing nationally. Learn more at https://landmarkrecovery.com/.
Responsibilities
The Intake Coordinator monitors & provides accountability to patients in treatment and embarking on their road to recovery. They are the main staff point of contact for all patients entering the facility. They monitor patients regularly, resolving conflicts and responding to critical situations. They interact regularly with other clinical staff to aid in the recovery process. Our Intake Coordinator:
- Stationed in Lobby; at least one must be present at all times during assigned hours
- Only team member permitted to conduct new patient intakes
- Monitors Intake Thread for Incoming Patients
- Greets patients outside lobby door; for patients arriving by Uber, sets alarm and interrupts other intakes to greet patient
- Confirms patient arrival within 5 minutes on Intake Thread
- Immediately gathers patient phone, valuables for safe storage during intake
- Tags patient luggage; ensures lead PES puts luggage in luggage room within 10 minutes of patient arrival
- Completes consents and intake paperwork
- Reviews Welcome Packet, provides towels and other critical items to patient
- If two are present, and facility has fewer than 5 intakes scheduled, one may be reassigned if other PES call off shift
- Completes UDS and Skin Search on patient
- Perform all other tasks as assigned by supervisor
- Work as a highly dependable, independent member of the treatment team
- Work cooperatively with all levels of employees and management
- Are committed team players willing to learn new skills
- Reports directly to the Patient Engagement Manager
