Store Manager

 
About Landscapers Supply and Hardware (affiliated with ACE Hardware and Do It Best Hardware) 

Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects? 

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection. 

Think you’d be a good fit? 

Join the Landscapers Supply Team! 

As part of our team, you share our values geared toward the on-going success of our customers and fellow associates: 

Innovate – Strive to be the best in space and inspire a growth mindset 
Motivate – Develop all employees and instill a common purpose 
Praise – Love our customers and teammates via open communication 
Amaze – Exceed the expectations of every customer! 
Collaborate – Work together in a positive, flexible and efficient way 
Trust – Have respect for all customers and teammates – integrity matters! 
 

Landscapers Supply is a place where you can make an IMPACT every day! 

Benefits (some benefits may vary based on FT / PT availability) 
 

Job Description 
 

As a Store Manager, you'll be responsible for overseeing the daily operations and strategic direction of our store catering to our customer’s needs. This position reports directly to the Chief Operating Officer (COO) and requires a dynamic and results-driven individual with a deep understanding of the market and merchandise, excellent leadership skills, and a passion for providing exceptional customer service.

Responsibilities:
 

Operational Management:

· Supervise and coordinate daily store activities, ensuring operational efficiency.

· Maintain optimal stock levels and inventory control to meet customer demand.

· Implement and enforce store policies and procedures.

· Oversee scheduling and ensure efficient use of labor hours.

Customer Service:

· Foster a customer-centric environment to enhance the overall shopping experience.

· Address customer inquiries and concerns promptly, ensuring customer satisfaction.

· Develop and maintain strong relationships with landscapers and contractors.

Team Leadership:

· Recruit, train, and supervise store staff to ensure a high level of competence and professionalism.

· Foster a positive and collaborative work environment.

· Conduct Daily Huddle with team to communicate key initiatives

· Conduct performance evaluations and provide constructive feedback.

Sales and Marketing:

· Develop and implement sales strategies to drive revenue and meet or exceed targets.

· Collaborate with the marketing team to execute promotional activities and enhance brand visibility.

· Analyze market trends and competitor activities to identify opportunities for growth.

Financial Management:

· Monitor and manage store budgets, expenses, and financial performance.

· Maximize Gross Margin and exceed KPI Goals.

· Prepare reports on sales, expenses, and other key performance indicators.

· Implement cost-effective measures to improve profitability.

Safety and Compliance:

· Ensure compliance with health and safety regulations.

· Implement security measures to prevent theft and losses.

· Stay informed about industry regulations and ensure store compliance.

Inventory Management:

· Oversee inventory processes, including ordering, receiving, and maintaining stock levels.

· Conduct regular inventory audits to ensure accuracy and identify discrepancies.

· Implement strategies to minimize stockouts and overstock situations.

· Maintain minimum inventory turn ratio’s and reduce inventory shrinkage

Merchandising:

· Develop and execute merchandising strategies to optimize product presentation.

· Ensure displays are visually appealing, well-organized, aligned with the store's brand.

· Collaborate with suppliers and the purchasing team to introduce new products and improve product placement.

Store Appearance:

· Maintain a clean, organized, and visually appealing store environment (interior and exterior)

· Implement and enforce store cleanliness standards.

· Monitor and address any issues related to the physical appearance of the store, including signage and displays.

Strategic Planning:

· Work closely with the COO and Senior Leadership Team to develop and execute strategic plans for the store.

· Provide input on product selection, pricing, and merchandising strategies.

Required Qualifications  

• Experience as Retail Store Manager
• Excellent leadership skills
• Strong knowledge of POS systems (Paladin preferred but not required)
• Good Math Skills
• Strong communication and customer relationship skills
• Customer satisfaction-oriented

Physical Requirements