What are the responsibilities and job description for the golf shop attendant position at Landscapes Golf Management?
Golf Shop Attendant Job Description
Landscapes Golf Management and Ashland Golf Club are seeking part-time Golf Shop Attendants for the remainder of the golf season.
This role is responsible for providing exceptional customer service to our golfers and ensuring the smooth operation of the golf shop.
Key Responsibilities:
- Assist members/customers with merchandise questions courteously and professionally.
- Cash out members/custometers and monitor the front counter.
- Stock, tag and display merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level.
- Maintain the cleanliness of the pro shop and assists with cleaning golf carts when necessary.
- Handle customer service request of members in a courteous and professional manner.
- Maintains neat, well groomed, professional appearance and demeanor. Adheres to club dress code always.
- Assists with the step up of tournament, league or other golf events.
- Assist with merchandise inventory when needed.
- Demonstrates a commitment to the work and success of the Company by being solution-oriented, having positive interactions with all team members and meeting customer service standards set by management.
- Performs additional assignments per the direction of the club or Company managers.
- Regular and punctual attendance on site for all scheduled shifts is required.
Requirements:
- Must have the ability to deliver a high level of customer service.
- Good oral communication skills.
- Can compute simple math and count change accurately.
Work Hours and Conditions:
Work hours may include early mornings and evenings on weekdays, weekends and holidays. Subject to inside and outside environmental conditions.
May be exposed to inclement weather, plant protection products, fertilizers, misdirected golf balls, and sharp and rapid equipment movement on a daily basis.
Education and Experience:
- High School Diploma or GED required.
- Previous experience in a customer service position preferred.
Physical Requirements:
- Seeing and hearing: read documents, computer screen, answer phones, communicate in person 75-100%
- Standing and walking 25-50%
- Climbing, stooping, squatting and kneeling 0-24%
- Dexterity: utilizing phone, typing, writing and Driving 25-50%
- Lift in excess of 25 pounds 0-24%
