Instructional Designer

What work will you perform?

The Instructional Designer is responsible for the design and development of instructor-led and self-paced training solutions using rapid eLearning tools including Storyline, Rise, Camtasia, Captivate, and/or Lectora. You will be responsible for evaluating and maintaining existing learning solutions to ensure all training meets stakeholder needs and internal quality standards. In this role you will have the opportunity to develop content on a broad range of topics to address many different business needs and objectives. Those with a broad background in instructional design who are self-directed and enjoy collaborating across the business are encouraged to apply.

Essential Responsibilities:

• Manage training project deliverables across all phases of the ADDIE lifecycle, including work effort estimation, risk management, and reporting progress against defined milestones.
• Work with stakeholders and subject matter experts to conduct needs-assessments that define specific performance gaps and measurable learning outcomes.
• Design and develop in persona and virtual instructor-led training materials, including presentation materials, facilitator guides, breakout activities, tools, and job aids.
• Design and develop self-paced training materials, including storyboards, eLearning, video, job aids, and instructional graphics.
• Develop and/or curate engaging individual and group learning programs informed by adult learning theory.
• Evaluate the effectiveness of learning programs and delivery methods to ensure desired learning objectives and business goals are achieved.
• Incorporate feedback from the training team, stakeholders, and learners to develop and continually improve the quality of training materials.

Required Minimum Experience and Education:

• Bachelor's degree or equivalent experience
• Four years of experience in designing and developing training curricula
• One year of experience in rapid eLearning tools, including Storyline, Captivate, Camtasia, and/or Lectora

Or

• Master's degree in instructional design, learning technology or a similar field
• Two years of experience in designing and developing training curricula
• One year of experience in rapid eLearning tools, including Storyline, Captivate, Camtasia, and/or Lectora

Preferred Experience and Education:

• Experience developing technical, procedural, and/or contact center training
• Experience developing competency-based leadership and professional development programs

Knowledge, Skills, and Abilities:

• Excellent planning and organizational skills to manage juggling multiple projects simultaneously in a fast-paced environment.
• Excellent interpersonal skills, including the ability to conduct SME interviews and project meetings, make presentations to stakeholders, and communicate with employees at all levels within the organization.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.