What are the responsibilities and job description for the Dental Treatment Coordinator position at Lane & Associates Family Dentistry?
Now Hiring: Treatment Coordinator | Hope Mills Office
At Lane & Associates Family Dentistry, we don’t just say it — we really love to make people smile! That includes our patients and our team. We’re currently looking for an experienced Treatment Coordinator to join our warm, welcoming, and supportive team in Hope Mills, NC!
What You’ll Get: Benefits That Make You Smile
We offer more than just a job — we offer a place to grow, thrive, and feel appreciated.
- Competitive pay!
- Comprehensive Insurance Coverage – Health, Vision, Dental, Life, Disability, FSA & more!
- 401(k) Employer Contribution Plan (after 90 days!)
- Quarterly Performance Bonus Opportunities!
- Employee Assistance Program!
- Uniform Allowance!
- Paid Time Off & Paid Holidays!
- Fridays off at 2 PM!
- Paid Treatment Coordinator Training Class!
- Volunteer opportunities with our Smile Squad to earn awesome prizes!
- Fun team events, giveaways & social campaigns year-round!
- Birthday and Work Anniversary surprises sent directly from our owners!
- Employee discounts at major retailers!
- … and so much more!
Key Responsibilities Include:
- Manage a multi-line phone system and greet patients warmly
- Schedule and confirm appointments for both doctors and hygienists
- Keep provider schedules filled and organized
- Manage the check in/check out process with patients
- Collect and post payments while following company financial policies
- Review treatment plans and explain insurance coverage and out-of-pocket costs to patients
- Accurately enter and update patient info in Denticon
- Keep the front office and lobby tidy and welcoming
- Support your teammates and contribute to a positive office vibe
- Other duties as assigned
What You Bring to the Team:
- A minimum of 1–2 years of dental front office experience
- Strong communication and customer service skills
- Great organizational skills and attention to detail
- A positive attitude and team player mentality
- Proficiency with computers and practice management software (Denticon a plus!)
- High School Diploma or GED
- Ability to lift up to 20 lbs.
Ready to Love Where You Work?
We believe in celebrating hard work, creating smiles, and growing careers. If you’re ready to be part of a team that feels like family, apply today — and come see why working at Lane & Associates really will make you smile!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Dental Treatment Coordinator: 1 year (Required)
Ability to Commute:
- Hope Mills, NC 28348 (Required)
Work Location: In person
