Operational Manager

POSITION SUMMARY: Under the general supervision of the Deputy Executive Director, responsible for the overall planning, organizing, staffing, monitoring, and reporting functions of the Public Housing programs. Also is Section 504 Coordinator for Public Housing Operations.

ESSENTIAL FUNCTIONS: (All duties listed may not be included in any one position nor does the list include all tasks found in a position in this class.)

1) Responsible for the management of the Public Housing Operations Department, ensuring adequate internal planning, program utilization, and administration of programs in accordance with the U.S. Department of Housing and Urban Development (HUD) regulations, Lanett Housing Authority (HHA) policies and procedures, and the Public Housing Assessment System (PHAS).

2) Confers with the Executive Director on Public Housing goals, progress toward meeting goals, problem areas, and coordinating with other segments of the total Public Housing Operations' program.

3) Supervises the work of the personnel assigned to him/her and conducts their performance assessments.

4) Coordinates input from the Public Housing Operations staff regarding annual budget requests and assists the Finance Department in preparing departmental expenditures and budgets.

5) Establishes and maintains effective working relationships with superiors, associates, subordinates, residents and representatives of neighborhoods, community leaders, agency representatives, and the general public.

6) Ensures that properties are in compliance with HUD-established Housing Quality Standards.

7) Ensures that appropriate required reports, HHA Board actions, and legal responses required by the Authority and HUD are prepared and presented in a timely manner.

8) Applies considerable independent judgment based on knowledge gained through work performance.

9) Identifies training needs, initiates development of subordinates, supervises in-service training programs for staff members, and recommends effective personnel actions.

10) Enforces rules and regulations concerning occupancy policies adopted by the Board of

11) Commissioners of the Lanett Housing Authority and approved by the U.S. Department of Housing and Urban Development.

12) Visits housing offices, inspecting them for condition, efficiency of operation, and conformity with regulations, initiating corrective action or disciplinary measures where necessary.

13) Receives inquiries and complaints in person, over the telephone, and by letter, and answers them in accordance with established policy.

14) Coordinates and collaborates with other departments in establishing and carrying out responsibilities.

15) Prepares the Scope of Work for Request for Proposals (RFPs) as needed.

16) As it relates to Section 504 Fair Housing, receives, investigates, and responds to all requests and/or complaints from program participants and applicants regarding housing for people with disabilities and Fair Housing issues.

17) Conducts annual needs assessment and works with the Maintenance Manager to develop a plan to best meet the needs of residents with disabilities.

OTHER RESPONSIBILITIES:

1) Performs other work-related duties as assigned.

2) Ensure that duties, responsibilities, and authority and accountability of all direct subordinates are defined and understood.

POSITION TITLE:

EDUCATION, EXPERIENCE, SKILLS, AND ABILITIES REQUIRED:

1) Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Urban Planning, or related field; a master's degree is preferred; or any equivalent combination of education, training, and experience, which, in the sole determination of the Housing Authority, constitutes the required knowledge and abilities.

2) A minimum of five years' progressive experience in departmental management.

3) Strong managerial, written, verbal, analytical, and interpersonal skills, and integrity and ethics.

4) Must possess a Public Housing Manager Certification or must obtain certification within one year after assuming the position.

5) Ability to organize and prioritize work to meet deadlines.

6) Ability to solve problems.

7) Knowledge of the general operations and procedures of a Public Housing Agency (PHA).

8) Working knowledge of Public Housing regulations and requirements, HHA policies and procedures, HHA operations, and departmental activities.

9) Knowledge of the Public Housing Assessment System (PHAS).

10) Knowledge of conflict resolution principles and the ability to apply them in the workplace.

11) l l . Ability to supervise subordinate employees in a fair and impartial manner.

12) Knowledge of the principles and practices of organization theory, management, planning and their application to the administration of public programs.

13) Ability to develop, recommend, and implement new and revised HHA policies and procedures.

14) Knowledge of data collection, analysis, and related techniques.

15) Knowledge of property management and asset management principles and techniques.

16) Knowledge of public and media relations techniques.

17) Knowledge of public speaking techniques.

Position Title:

EDUCATION, EXPERIENCE, SKLLS, AND ABILITIES REQUIRED (Continued):

1) Knowledge of computerized information systems and ability to use personal computers.

2) Ability to use office equipment such as calculator, copier, telephone, and fax machine.

3) Must possess a valid driver's license, a good driving record, and must be insurable by the Housing Authority's vehicle insurance company.

4) Ability to be covered under the Authority's fidelity bond.

5) Must complete Fair Housing training annually and demonstrate proficiency in Fair Housing laws and requirements through successful passage of Fair Housing exam.

6) Must complete Sexual Harassment training annually and demonstrate proficiency in Sexual Harassment laws and requirements through successful passage of Sexual Harassment exam.

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to meet the essential physical demands. While performing the duties of this Job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms, talk or hear, see and inspect, and bend. The employee must lift and move up to 25 pounds.

SPECIAL REQUIREMENTS:

· Valid Driving License

· Ability to stand for long periods, walk, and climb stairs.

· Ability to be insured and bonded by the Authority

ESSENTIAL PHYSICAL DEMANDS:

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to meet essential physical demands. While performing the duties of this Job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms, talk or hear, see and inspect, and bend. The employee must lift and move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here represent those employee encounters while performing the essential functions of this job in a public housing authority.

I have received a copy of this job description and affirm that I can satisfactorily perform each Essential Job Function, possess Essential Knowledge, Skills, Abilities, Education, and Experience, and meet the Essential Physical Demands of the Work Environment.

The Lanett Housing Authority is an Equal Opportunity Employer. This job description is subject to change and in no manner implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management's assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management's right to assign or reassign duties and responsibilities. The qualifications listed above are guidelines; other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Lanett Housing Authority is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer: The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or person. Management reserves the right to add, delete, or modify all these description provisions at any time as needed without notice. This job description supersedes earlier versions.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Lanett, AL 36863: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $85,000