What are the responsibilities and job description for the IT Support Specialist II - LANGE Shared Services position at LANGE Shared Services?
Job Description
Job Description
The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidate's knowledge, skills, abilities, and geographic location. If you have questions, please discuss the flexibility and details of our compensation philosophy with your recruiter.
Benefits
- Paid Time Off (PTO)
- Paid Holidays 1 Floating Holiday of YOUR Choice
- Medical, Dental, and Vision Insurance Options
- 401(k) Retirement Plans Employer Match
- 100% Company-paid Basic Life Insurance, Short and Long-Term Disability Insurance, Teladoc® Services, and Employee Assistance Program (EAP)
- HSA, FSA and Pet Insurance Options
- Safety Boot and Prescription Safety Glasses Reimbursement Program
- Gym Membership Reimbursement
- And more!
What You Can Expect Working in the IT Support Specialist II Position
As IT Support specialist II, you will provide efficient and effective technical support, troubleshoot and resolve IT issues, manage hardware and software installations, and assist with user onboarding and training. In this role, you will contribute to IT projects, maintain device inventory, mentor team members, and uphold a safe working environment, all while ensuring a high level of end-user satisfaction.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Work Environment
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and / or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR / EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please provide a brief description of your reasonable accommodation to accommodations@lange.us.com
Department / Division : Information Technology
Reports to : IT Helpdesk Supervisor
Location : Wichita, KS
Position Type / Hours : Full-time | M-F | 8 : 00a – 5 : 00p
Shift : 1st
Overtime : As Required
Travel Requirement : Less than 25%
FLSA Status : Non-Exempt
About The Company
Founded in 2016, LANGE Shared Services supports various LANGE companies including RedGuard, RedGuard Diversified Structures, SiteBox Storage, CoverSix, Lange Real Estate, Acquipt and Equisset with Human Resources, Finance, and Information Technology needs.