What are the responsibilities and job description for the Senior Group Sales Manager position at Langham Hospitality Group?
Senior Group Sales Manager – The Langham, Boston
Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.
The Langham, Boston has undergone a complete transformation and reopened its doors in June 2021 as the city’s most historic hotel and one of the most iconic luxury hotels in the US. You will be working with a passionate & talented Group Sales team to drive for service excellence and the financial success of The Langham, Boston, by outpacing our competitive set in the market share while in alignment with the culture and values of Langham Hospitality Group.
Key Responsibilities :
- Contribute to the strategic planning, development and implementation of group sales initiatives.
- Maintain appropriate sales activity in assigned market to achieve revenue results.
- Establish, enhance and maintain productive sales relationships with new and existing internal and external customers.
- Develop, solicit and negotiate high-end luxury group business (10 rooms on peak)
- Maintain a solid understanding of competitive hotels in marketplace
- Conduct site inspections throughout property creating a memorable experience for clients
- Liaise with Langham Global Sales teams and participate in sales blitzes, tradeshows and client events.
- Assist with building, managing, and selling group promotions.
- Collaborate with various departments to ensure flawless execution of group stays and participate in solving problems with other departments as they arise.
- Sets high personal performance standards with strong performance record and ability to work in a fast paced environment.
- Communicates openly and clearly, develops positive working relationships at all levels and manages conflict effectively.
- Adapts quickly and positively to new situations and continues to be productive in changing circumstances.
- Ability to create, use and comprehend various sources of information, e.g. revenue reports, procedural documentation, sales presentations, etc.
- Prompt and systematic decision making skills requiring limited guidance
- Due to the cyclical nature of sales, work schedule may vary to reflect the business needs of the hotel / clients.
- Based on assigned sales territory, business travel may be required.
Qualifications :
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