Phone Triage Medical Assistant

We are looking for a full-time Phone Triage Medical Assistant who is a robust team player. We hire to retire. Join our awesome team of medical and dental professionals today!

Linkedin: https://www.linkedin.com/company/langley-health-services/

PERKS:

• health insurance (medical, dental, vision)
• FREE medical co-pays
• paid time off
• eight paid holidays
• company paid life insurance and short term disability

Primary responsibilities include but are not limited to:

• The Phone Triage Medical Assistant understands the needs of the organization and supports the mission, values, and management of patient care services.
• Answers and routes incoming calls for assigned location on a complex telephone system
• Collaborates and communicates efficiently with the Solution Center Specialists and Lead Solution Center Specialist.
• Evaluates, assesses, and documents patient's questions or concerns by utilizing clinical skills and established medical protocols.
• Responsible for scheduling appointments, follow up appointments, annual exams, etc.
• Calls patients that are discharged from the ED and/or hospital and schedules the required appointments.
• Processes refill requests received from patients or pharmacies via phone or electronic format.
• Effectively uses EMR system to document patient records using proper English grammar, spelling, and syntax.
• Performs other related duties as assigned.

Qualifications:

• Current certification or registration as Medical Assistant
• Preferably 3 or more years clinical experience working in a healthcare setting
• Proficiency in the operation of a computer keyboard and ability to work effectively with Microsoft Office Products and electronic health record.

To apply please email your resume to the reply link or fax to 855-832-3504, attention Human Resources. We are an equal opportunity employer and drug-free workplace.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• EMR systems: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person

Salary : $18 - $20