What are the responsibilities and job description for the Program Manager - Associate position at Language World Services, Inc.?

Job Description

Description :

A highly regarded behavioral health training, implementation, and consulting organization is searching for a Project / Program Manager – Associate committed to advancing the knowledge, skills, and practices of professionals in the field. Our organization offers comprehensive training programs, consultation services, and resources to support the delivery of high-quality behavioral health care. As an Associate in our organization, you will play a pivotal role in supporting our training and consulting initiatives, driving excellence and innovation in the field.

Job Summary : Working under the direct supervision of the Director for the Behavioral Health Initiative Project, as an Associate – Project, you will provide crucial support to our training and consulting projects. Using your subject matter expertise and knowledge in the field, you will assist in the planning, design, coordination, and execution and monitoring of various initiatives and projects, while ensuring the delivery of high-quality services. Your strong organizational skills, attention to detail, and passion for behavioral health will be instrumental in facilitating positive change in the field and supporting the growth of our organization.

Project Support :

Assist in the planning, coordination and design of training and implementation programs and consultation engagements.
Contribute to the development of project plans, timelines, and resource allocation.
Co-develop training materials, resources, and toolkits with other project team members. Facilitate training sessions, both in-person and virtual.
Support project activities, ensuring adherence to plans, timelines, and quality improvement and control expectations.
Assist in monitoring project progress and mitigating potential risks or issues
Collaborate with the project team to ensure effective communication and collaboration.
Provide support to internal teams, external partners customers, and participants.
Collaborate with the marketing and communication teams to promote training programs and consultation services.
Foster positive business relationships with trainers, consultants, and subject matter experts.

Resource Management & Program Delivery

Support the delivery of high-quality, evidence-based training and consulting services aligned with industry standards.

Help identify and allocate appropriate resources for projects, including trainers, consultants, and training materials.

Utilizing deep understanding of project needs and resources, support the procurement of necessary materials and resources, ensuring their availability and timely delivery.

Co-facilitate training sessions, learning collaboratives, workshops, and consultation engagements, demonstrating expertise and engaging participants

Requirements :

Education and / or Experience :

Bachelor's degree in a related field (e.g., Education, Psychology, Social Work, Public Health) or equivalent experience.

Minimum of three years prior experience working in public behavioral health system, Community-based organization, or governmental entity providing health related service.

Proven experience in project coordination or management, preferably in the behavioral health or training field.

Excellent organizational skills, with the ability to manage multiple projects simultaneously and prioritize tasks effectively.

Strong attention to detail and accuracy in all aspects of work.

Exceptional communication and interpersonal skills, with the ability to engage with diverse stakeholders.

Ability to co-develop and co-facilitate trainings and learning collaboratives.

Proficient in project management tools and software.

Knowledge of or interest in behavioral health concepts, best practices, and regulations.

Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

Skills and Abilities :

Advanced communication skills, both oral and written.

Experience in and knowledge of evidence-based and community-defined practices.

Prior experience leading virtual trainings.

Strong attention to detail and accuracy.

Familiarity with reviewing program budgets, scopes of work, and program plans.

Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. Understands and comfortable working in a start-up project.

Prior experience with coaching, case management or similar services may be beneficial.

Must have knowledge of the California public behavioral health systems.

Ability to manage budgets, timelines, and ability to develop and implement project plans.

Proficiency in project management tools, Microsoft Office Suite applications, virtual meeting platforms, Survey Monkey, various databases, and relevant software applications.

INDSTW

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