What are the responsibilities and job description for the Operations & Office Assistant position at Lanshin?
About Us
At Lanshin we see ourselves as less of a brand and more of a movement - one that aims to disrupt a beauty industry that promotes unrealistic standards and a wellness industry that sells you an illusion of health. Centering the power of Traditional Chinese Medicine (TCM), our approach challenges the toxic cycle of never feeling "enough" by reconnecting individuals with the natural power of their body, mind and spirit. We are looking for like-minded go-getters to join our movement to restore sanity, wellness, natural beauty and a love for our truest selves reflected through our greatest asset : our Original Face™.
The Role
As Operations & Office Assistant, you will be a key player in driving the success of our customer facing studio and e-commerce order processing and fulfillment operations. Reporting directly to the Operations Manager, you'll assist in handling everything from packaging and shipping online orders, to managing 3rd Party and In-House inventory, to supporting customers, while ensuring the highest standards of efficiency and accuracy.
You’ll also provide support for in-studio retail and assist with live support for Lanshin’s learning programs. This role requires strong organizational skills and attention to detail, as well as flexibility to adapt to the dynamic needs of our business.
What You’ll Do
Every day may look a little different, but can include :
- Running E-Commerce Fulfillment
- Assist in Fulfillment Supply Management & Ordering
- Help with Maintenance of Fulfillment Center
- In-Studio Retail & Admin Support
- Management of 3rd Party Inventory Ordering
- Support Management of In-House Inventory
- Help Provide Live Support for Learning / Courses & Support Backend Learning Management
- Provide Customer Support & Social Media Support as needed
- Ad-Hoc Projects
Who You Are Ideal Qualifications
Compensation and Benefits
To Apply
Salary : $40,000 - $55,000
