Quality Improvement Specialist

Job Description

Job Title: Quality Improvement Specialist

Reports to: AVP, Quality Improvement & Data Systems

Status: Full-time

FLSA Classification: Non-Exempt

Hourly range: $30.21 - $32.96

Job Location: New York, NY (location may vary)

SUMMARY:

The Quality Improvement Specialist will assist with all supportive housing/shelter related auditing, data collection, and data analysis including, but not limited to, routine site visits, chart audits, and data reviews.

ESSENTIAL FUNCTIONS:

• Coordinate and conduct internal QI audits that are effective to ensure compliance with funder and agency expectations.
• Support program in preparing for external audits.
• Guide program through next steps or corrective action resulting from audit findings, both internal and external.
  
  

Administration:

• Collect and use data to inform program accomplishments and improvements.
• Manage all data reporting and data integrity for supportive housing/shelter programs.
• Meet with and review data with supportive housing/shelter staff on a regular basis.
• Develop, implement and monitor QI plans in conjunction with supportive housing/shelter staff.
• Provide onboarding database training for all incoming support staff.
• Provide ongoing technical assistance for minor ETO issues.
• Perform other job-related functions as assigned.
  
  

Other: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED QUALIFICATIONS:

• Bachelor's degree required.
• Intermediate proficiency in Microsoft Excel.
• Demonstrated analytical skills.
• Demonstrated ability to work as a part of a team.
• Demonstrated organizational skills.
• Demonstrated ability to work well under pressure.
• Demonstrated ability to effectively manage multiple projects at once.
• Ability and willingness to travel within the 5 boroughs of New York City via public transportation.
  
  

PREFERRED QUALIFICATIONS: 1 year of experience working with vulnerable populations persons living with AIDS /HIV, formerly homeless and chronically homeless persons, and families, young adults aged out of foster care, persons with mental illness, or persons in recovery from addiction.

Work Environment: This job operates within supportive housing sites that work with and provide services to at risk populations who experience mental illness, addiction, disability, HIV, and other chronic illnesses.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.