What are the responsibilities and job description for the Operational Director for Dry Cleaning Services position at Lapels Dry Cleaning?
Lapels Dry Cleaning Operations Manager Job
At Lapels Dry Cleaning, we are on a mission to revolutionize the dry cleaning industry by offering a boutique-like experience to our customers. As an Operational Director for Dry Cleaning Services, you will play a pivotal role in driving our success.
About the Role:
We are seeking a highly motivated and experienced leader to oversee the operations of our dry cleaning facilities. The ideal candidate will have a strong background in customer service and management, with a proven track record of achieving high-quality results in a fast-paced environment. Responsibilities include:
Benefits and Perks:
This is a fantastic opportunity for career growth within our company. We promote from within and offer competitive salaries and benefits. Key perks include:
Requirements:
To be successful in this role, you will need to possess:
About Us:
Lapels Dry Cleaning has pioneered a unique dry cleaning program featuring an environmentally friendly approach. Our boutique-like experience sets us apart from the competition, and we're committed to making your clothes look their best. With a focus on innovation and customer satisfaction, we're confident that our team will grow and thrive under your leadership.
At Lapels Dry Cleaning, we are on a mission to revolutionize the dry cleaning industry by offering a boutique-like experience to our customers. As an Operational Director for Dry Cleaning Services, you will play a pivotal role in driving our success.
About the Role:
We are seeking a highly motivated and experienced leader to oversee the operations of our dry cleaning facilities. The ideal candidate will have a strong background in customer service and management, with a proven track record of achieving high-quality results in a fast-paced environment. Responsibilities include:
- Hiring, training, and retaining employees to maintain the highest standards of quality and customer satisfaction.
- Daily and weekly reporting to ensure seamless operations and timely completion of tasks.
- Overseeing the overall quality of garments delivered to customers, ensuring they meet our stringent standards.
- Supporting our satellite locations through effective communication, quality control, and operational guidance.
- Driving productivity and efficiency through the optimization of Pieces Per Operator Hour (PPOH) and cost of goods.
- Achieving financial objectives while maintaining a professional appearance for the store and team at all times.
Benefits and Perks:
This is a fantastic opportunity for career growth within our company. We promote from within and offer competitive salaries and benefits. Key perks include:
- Employee discounts on services and products.
- Major holidays off.
- Uniform shirts provided.
Requirements:
To be successful in this role, you will need to possess:
- Previous customer service and management experience.
- Strong attention to detail and a passion for delivering exceptional results.
- Ability to work comfortably while standing for long periods.
- An understanding of textiles and garments is beneficial but not essential.
About Us:
Lapels Dry Cleaning has pioneered a unique dry cleaning program featuring an environmentally friendly approach. Our boutique-like experience sets us apart from the competition, and we're committed to making your clothes look their best. With a focus on innovation and customer satisfaction, we're confident that our team will grow and thrive under your leadership.
